Aeroflot service, S7: escorting a child in an airplane. Rules, reviews

It is necessary to send children to another city to rest with their grandmother, and parents are not released from work? Or my daughter needs to go to England to go to college? Or maybe the child needs to be sent urgently to Israel for treatment?

No problems! Now most airlines around the world have such a service as transporting children unaccompanied by relatives.

To make the trip successful, you need to know the rules for accompanying children on the plane.

Who can use the service?

The service "Accompanying the child in the airplane" is obligatory for children of 5-12 years old, if desired, it can be ordered for adolescents up to 16-18 years (depending on the company).

How to get the service?

The service "Accompaniment of the child in the plane" is ordered only by the parents or guardians.

It is recommended that you do this no later than 36 hours before the flight, since a certain number of seats are allocated for unaccompanied children in the airliner.

The service "Accompanying children in the plane" is not offered by all carriers. This must be clarified before buying tickets.

When buying or booking a ticket, you must immediately report that the child will fly unaccompanied.

It is advisable to choose direct flights, without transfers.

Children are not accepted for transportation if the transfer point needs to be moved to another airport.

Service cost

The service "Escorting a child in an airplane" is provided on a paid basis.

The cost depends on the following:

• Places to buy an air ticket.
• Type of flight (domestic or international).
• Range of flight.
• The age of a minor passenger.

The cost of the service can be found on the airline website.

The price of the ticket with the ordered support service

The cost of a ticket for an unaccompanied child is 100% of the adult tariff (discounts are not provided), and it is necessary to buy it in advance.

What documents are needed?

The exact set of documents depends on which flight it is - domestic or overseas. You may need:

• Birth certificate.
• International passport.
• Ticket.
• Consent from both parents for a trip of children under 18 accompanied by an airline representative, indicating the country and terms (signed by a notary).
• Insurance policy.
• Visa.
• A prescription with an extract from the history of the disease, if the child has medicines with him.

At the airport of departure

Registration on board unaccompanied children is carried out only at the airport terminal, therefore it is necessary to arrive in advance.

Children must be accompanied by one of the parents or another "own" adult representative. The accompanying person must have documents with a photo, confirming his identity.

The adult registers the child for the flight, fills in special documents: an application and an accompanying sheet.

The application specifies all the necessary information (selectively, depending on whether it is domestic or international):

• The name of the child.
• Age.
• The language spoken by the child.
• Country of Residence.
• Name, address and telephone number of the representative sending the child.
• Route.
• Day of departure.
• Flight number.
• Name, address and telephone number of the representative who meets the child.

The accompanying sheet includes information about the airline representative and the flight attendant - that is, those who will accompany the child.

When flying unaccompanied children, baggage is accepted in accordance with applicable regulations. A special label must be affixed to it, on which contact information is indicated.

It is desirable that the child takes with him to the salon minimum of things.

Children are given a special handbag with documents and the inscription "Unaccompanied child" and explains that you can not lose it, you must always have it with you.

Set of documents:

• Ticket.
• Boarding to land.
• Receipt for luggage.
• Application for escort service.
• Accompanying sheet.
• Birth certificate.
• International passport.

At the airport, parents hand over the children to the airline representative indicated on the accompanying sheet. This employee passes all checks with each child. Then he escorts him to the plane and hands over to the stewardess indicated on the accompanying sheet.

Parents should be at the airport before departure.

During the flight

The child is put on the plane first, before landing the remaining passengers, in a convenient and safe place.

During the whole flight, the flight attendants are constantly looked after by the stewardesses, who undergo special training, where they are taught how to communicate with the children and how to solve all their problems.

The stewardesses accompany them to the toilet, answer all questions and even entertain (the airline usually gives each child a game set).

At the airport of arrival

After the child's landing, the latter is taken out of the plane, and the flight attendant hands it over to the airline employee at the airport of destination.

If the flight is with a transfer, the representative of the company accompanies the children before entering the airliner. While the transplant is expected, they will be offered refreshments, juices, tea (already paid for when ordering an escort service).

The child is under the supervision of a representative until the person who meets the person indicated in the application arrives (with it must have a document confirming his identity), even if this person is late.

If he has not arrived at the airport, the airline staff will call their parents and do as they say (they will take the accompanied child to the address indicated or send him home the next flight). In this case, you will have to pay additional costs.

Accompanying the child. Aeroflot

• The service "Accompanying children in the plane" is provided only on your own flight.
• It is available to children from five to twelve years, at will - and adolescents under sixteen.
• The service of accompanying the child in the plane "Aeroflot" is paid: its price is equal to 40 euros one way.
• When ordering a service, the ticket price is 100% of the fare, without a discount.
• When buying and booking a ticket, you must inform that the child is flying alone.
• To receive the service, fill out a special application and an application for escort.
• The escort remains at the airport before the airliner leaves.
• Airport "Sheremetyevo" at Terminal D has rooms for unaccompanied children, which are open 24 hours a day. Here the child can play on the computer and watch animated films, waiting for a landing on the flight.
• A child who needs specials. Food due to medical indications or other reasons, you can order it free of charge when buying a ticket, but not later than one and a half days prior to the flight.
• While the transplant is expected, children will be offered a refreshing drink, juices, tea (if the transplant time is up to 3 hours) and hot food (when transplanting up to 6 hours). All this is paid for when ordering an escort service, if there are transplants (respectively 5 and 20 euros).

What do those who use such a service as accompanying children in the Aeroflot plane think? The feedback of the people who took advantage of this service is overwhelmingly positive, expressing gratitude to the airline staff for attentiveness to the child.

It is very convenient that children hang a bag (or file) with documents around their necks, where each representative of the company on the accompanying sheet notes: from whom he received the child, to whom he gave.

It is noted that often a young traveler from the economy class is even transplanted into business.

Escorting a child in an Aeroflot plane is organized in such a way that small passengers feel comfortable. During the whole flight, the stewardesses constantly come to the children, they ask if they want to drink or to the toilet, whether it's cold to them, whether something hurts. If the child is bored, read him a book or tell stories.

The company usually gives children gifts, for example, a suitcase made of tin, in which there are crayons, stickers, coloring, etc., which makes it possible for children to play an exciting game - and the flight time flies by unnoticed!

Widely known was the incident in 2012, when two brothers of nine and five years were flying unaccompanied from Moscow to New York. In flight, the eldest of them strongly contracted the stomach, the temperature rose - there was a suspicion of acute appendicitis. An emergency emergency landing was made in Reykjavik. Flight attendant Michael accompanied both brothers to the hospital, where the boy was ill examined carefully. Fortunately, everything worked out. The boys, accompanied by Michael, arrived in New York, where they met a tearful but smiling mother.

Sometimes people write that stewardesses do not pay attention to young travelers during the whole flight, charging their work to passengers sitting next to each other. But such negative feedback is very small.

Escorting children in the S7 (Siberia)

According to the contract with OJSC "Siberia Airlines" »:

• You can order an escort service for children of 5-12 years, if desired - and teenagers under 16 years.
• Buy a service and a ticket can only parents or guardians directly in the company's sales office or at the airport ticket office, by completing and signing a commitment statement.
• For international transportation, consent is required from both parents (guardians) to travel a child (signed by a notary).
• The service "Escorting a child in an airplane" is allowed on its own direct flights, as well as on flights carried out jointly with the company "Globus".
• The ticket price is 100% of the fare, without a discount.
• The child is allocated a comfortable and safe place in the plane.
• Baggage is carried free of charge according to the weight norms.

Escort of children in the plane "Russia"

This airline is one of the subsidiaries of the aviation holding company Aeroflot.

• The service "Escorting children in the plane" is performed only on your own flight.
• It is available to children from five to twelve years, at will - and adolescents under sixteen.
• The child support service is paid on the plane. The cost can be found in the office or on the company's website.
• When ordering a service, the ticket price is 100% of the fare, without a discount.
• When buying and booking a ticket, you must inform that the child is flying alone.
• To receive the service, fill out a special application and an application for escort.
• The escort remains at the airport before the airliner leaves.
• While the transplant is expected, children will be offered a refreshing drink, juices, tea or hot food (depending on the time spent at the airport). All this is paid for when ordering an escort service, if transplants are provided.