"Tele2" - communication with the operator: phone number, support service

Today we have to get acquainted with the company "Tele2". Communication with the operator is supported in many ways. But which ones? How can I get through or send a letter to the technical support of the company? Why call at all to your mobile operator? All this is important to know and understand. After all, only if necessary you can keep in touch with "Tele2" without problems. To implement the idea into life is not so difficult as it seems. Modern subscribers are offered various options for communication contacts. Some of them require an Internet connection. But to master all the proposed techniques is fairly easy.

Why to call

Already many people connected to "Tele2". Communication with the operator is something that many people are interested in. After all, sometimes technical support can help when questions arise about the goods and services that the company offers. So why is it necessary to know the numbers and other contacts of "Tele2"? You can use them if you need:

• Receive advice on the capabilities of the operator;
• Connect / disconnect services;
• Change the tariff;
• Find out the current tariff plan;
• Get information about problems on the line;
• Complain about the operator's work (praise too);
• Ask for advice regarding the connection of some services from "Tele2".

There are a lot of reasons for communication. But how can you implement it? What possibilities does Tele2 give? Communication with the operator can be supported by different methods. Choose the one that suits you the most!

From mobile

There are many options for solving this problem. For example, you can make a call from your mobile phone. And absolutely free. Each mobile operator has its own technical support phone. He is what we need!

How to call "Tele2" absolutely free of charge from a mobile phone? To do this, you can use the combination 611. Dial the number, then press the "Call" button. This is the simplest and most popular method used by subscribers. By this number you can get advice or connect / disconnect certain services.

Remember, the call is absolutely free. Regardless of how much you say, no one will withdraw money from you. You can call at any time! This is how Tele2 communicates with the operator. Number 611 is multi-channel, which allows you to speed up the process of establishing contact during the call.

Please note: you will be "communicating" with a voice robot. To contact a live operator, after establishing a contact, press the "0" key.

From any phone

The next variant of the answer to the question on how to call Tele2 is the use of the technical support number for fixed telephones, a combination that allows you to immediately talk with people, rather than with an answering machine.

To call customer support from any region of the country, dial 8 800 555 0611 on your gadget. By the way, this combination is suitable for making calls from your mobile phone. The conversation, as in the previous case, will be completely free.

Not the most popular method for solving the problem. Usually, users use a combination of 611 to call Tele2 from a mobile phone. And the phone offered earlier is used only in rare cases.

In roaming

But this is not all the possibilities of "Tele2". Communication with the operator from a mobile phone can be carried out even when the subscriber is in roaming. Very convenient opportunity, important for travelers.

If you are in roaming, you can use the following combination: +7 951 52 00 611. Please note that the format of the set should be international. The call to this number is charged according to the tariff plan you have chosen.

It is not recommended to use the combination 8 800 555 0611. It will require you to pay for communication. Therefore, when traveling outside Russia, it is desirable to forget this number for a while.

By regions

"Tele2" is a company that has branches in various regions of the country. It's not difficult to guess that there are own support services in every city where there is a given connection.

Therefore, if you need to find out the phone number of the mobile operator "Tele2", go to the official page of the company and see the landline number available in your area.

For example, in Tula you can call through 4 872 70 37 03, and in St. Petersburg and Leningrad region 8 123 290 022 are used. All numbers you have every right to see on the official page of the company "Tele2". It is advisable not to call from a mobile phone. To call from a cellular phone, there is a separate short number.

Other communication

But this is not all the possibilities of our today's operator. What means of supporting communication with subscribers are used in practice? Of course, except for phone calls!

At "Tele2" the communication with the operator can be carried out through the official page of the company. Not the fastest, but not requiring any calls method. Find a feedback form there and fill in all the fields that appeared. This technique is good when you can clearly identify the problem that has arisen, and also do not rush to resolve it. After sending the request you will have to wait a while. The answer will come to you by e-mail.

By the way, e-mail is the next method of communication support with the operator. Just write to the address russia.vopros@tele2.com. You can also use the following addresses:

• T2info@tele2.com;
• Infokz@tele2.com (for residents of Kazakhstan).

Write to the e-mail about your problem, wait for an answer. It is noted that waiting for the receipt of letters from "Tele2" in this case can last up to several days. The method is good, again, if you do not need an instant solution to the problem. Complaints and recommendations are also accepted at the above addresses.

The last, albeit unofficial, way to support communication with "Tele2" is the use of groups in social networks. For example, in "VC" there is an official community of this operator. There you can ask any question interesting you. Soon you will be answered. And the information can be shared by both the ordinary user and the employee of the company "Tele2".

Now you know all the possible options for communication with the cellular operator. Choose the one that seems most simple to you, and then embody it in life. It is recommended to call "Tele2" via the combination 611.