Confidential conversation is ... Features of the organization of confidential conversation

In order to properly assess the possibility of the occurrence of such an act as a confidential conversation, you must first learn how to correctly and professionally evaluate a person's competence in the location to that. To do this, you need to know the specifics of the methods of psychology, in order to reduce the conflict, if it arose, and pick up the right words. Our main topic in the article: a confidential conversation - what is it?

Communication

In psychology, there are different concepts of communication and its role in such a thing as a confidential conversation. This is one of the basic human needs, the attitude of man to the world around him. Here is not a complete list of explanations for this concept. In life, people have a need for contact between themselves, exchange of information, understanding of others, building an interaction strategy, and this need manifests itself in communication. There are different types of communication. This is a mediated, direct, informal, dialogical, group and mass. The mediocre conversation takes place on the phone, in letters. Direct communication - face to face. Informal - just a confidential conversation, this is a friendly conversation.

Means of Conversation

In communication, verbal and non - verbal means of communication are distinguished . The latter are very important when building a model - a trusting or confidential conversation, and they predetermine the success of a confidential conversation. After all, there is such an utterance - the language says one thing, and the eyes - the other. Therefore, in a confidential conversation with an experienced person, it is very important that sign language, facial expressions always work in one bundle with what they say in language. Therefore it is impossible, if you want to correctly put such a process as the organization of a confidential conversation, say one thing, and gesture to designate another. There is a whole science that studies sign language - proxyemics. Communication predetermines the distance, on which it is comfortable to conduct a conversation. There is an intimate distance (0-50 cm) - this is just the communication of close people, kindred souls. But the conversation, including trust, between people you know spend at a distance of 50-120 cm, the so-called personal distance. And finally, social and public distance, in which communication takes place at medium and long distances. When organizing trust conversations, every detail is important. The mentioned distance of conversations is important. For example, a table in a conversation is usually associated with power - you are a guest, I am the master. Therefore, it is important to hold a confidential conversation not at the table, but to place chairs under 90 degrees with each other. This places the interlocutor in trust.

Postures

In confidential conversations, the poses should be open, the body and head are turned towards the interlocutor, the palms are opened, which also shows your openness in the conversation. The legs are not crossed, the muscles are relaxed, the look is straight in the face - this is the position that is characteristic of a confidential conversation. For in the opposite case, your poses will testify to insincerity.

Gestures

Let's describe some gestures, which in a conversation will show what a person really thinks:

• A jacket is unbuttoned - good intentions;
• Hands are hidden behind the back - a feeling of guilt;
• Crossed on the chest - protection;
• Arms relaxed - calm;
• The person sits on the edge of the chair - an interest in the conversation;
• Chins his chin - thinks about the solution;
• Slowly doing different things - pondering the answer;
• Covers his mouth with his hand during his dictum - deceit;
• The owner of the place where the conversation takes place, begins to collect papers or something else - the conversation is over;
• The body is turned towards the exit - the desire to leave.

Here are some gestures by which you can find out what your interlocutor breathes.

Intonation

Intonation, people can emphasize a moment in communication, express feelings and emotions. There is a powerful, mocking, ironic, confident. In confidential conversation and intonation should be confidential, calm, not hostile. The interlocutor will always trust the tone of the voice more than what you say. If there are discrepancies between these concepts, then there is a hidden implication, but a confidential conversation is communication, in which there can be nothing hidden.

Establishing a contact

When starting a confidential conversation, it is important to establish appropriate contact with each other. And for such contact it is important to make a good first impression. Clothes, timbre of voice, gestures, facial expressions and so on - everything is important for a positive effect when establishing friendly confidential contact with the interlocutor. There are three conditions for contact with a person. This is sincerity, acceptance of the interlocutor without any "necessary", empathy - tuning to the wave of the interlocutor, to his experiences.

Confidential conversation

In a confidential conversation, people do not just speak words, but interact with each other, study each other, come into contact, defend their interests, try to trust and rely on trust. There is a rule of forethought. All that is said has consequences. Therefore, in order to establish trust, you need to consider what you say, how you show emotions, what gestures you use. It is necessary to use in the conversation the principle of creating favorable psychological conditions for establishing warm, sincere relations, and talking in particular. The rule of the corresponding impression says that if you want to have a confidential conversation, it's important to consider your appearance. It should not be aggressive. In addition, it is important if you want to start a trusting relationship, demonstrate first of all the sincerity in the conversation and your attitude towards the interlocutor. If there are disagreements, you need to learn to find the points of agreement with the interlocutor in time, even when it seems that you have more differences. It's important to show by your own example how important it is to learn to trust your interlocutor with even the most important secrets for yourself. Then the interlocutor will open and start trusting you.

Result

And when some result has already been achieved in establishing a confidential conversation, it is important not to lose what they have achieved. After all, any compromise threatens with the loss of what has been established with such difficulty. One should not allow falsity in conversation. Lying in lies immediately raises the insurmountable boundaries between the two conversing. So if you have already established a confidential conversation, it's worth a lot. And in any case, do not try to destroy such a shaky feeling as trust. Your courtesy, politeness, understanding of the essence of tasks will help you in such a difficult matter as a confidential conversation.