An error occurred while retrieving data from the Play Market server. How to fix?

Despite the fact that many users of mobile devices all over the world prefer to have the Android OS on their mobile gadgets, rightly believing that this system is better and more reliable than their competitors, the developers recently presented an unpleasant surprise. After updating the firmware of the phone, the newest flagships began to report that an error occurred while retrieving data from the Play Market server. Therefore, all users rushed to seek a solution to this problem.

Locking

The first thing you need to check if you have an error when retrieving data from the server is the possible blocking of this service by built-in tools. Download any file manager for your device via a computer.

After starting, go to the system / etc folder. We are interested in the hosts file. We open it with any text editor. Initially, this file must contain only one line with the value localhost. All the rest can be safely removed.

Manual cleaning

Since we started with a method that requires downloading a file manager to the device, we should immediately mention the most dangerous method of solving the problem in the Play Store service. An error occurred while retrieving data from the server may occur due to the downed or broken settings of the account and the application itself. Therefore, one of the ways to overcome this problem is to clean the contents of the com.android.vending folder with the help of the file manager. This technique is recommended only for advanced users.

Clear data

If you believe that the problem occurred during your use of Google Play, then it may help you to completely reset the application data. To do this, go to the phone settings and select "Applications" (programs). An error occurs when retrieving data from the server when three utilities are running - Google Play, Google Services Framework, Google Play services. For all these applications, you need to repeat the same procedure. Select them in the list and click "Stop", "Delete updates", "Clear cache" and "Erase data" one by one.

After that, go to the settings of the "Google" account and disable all the synchronization on the phone. Reboot the device. Now you can check the performance of the Play Market.

It should be noted right away that this method is not particularly good and, apparently, was made by not quite competent people. Analyzing the above actions, we can assume that the error lies in the account settings, but we just fence it from the application, without eliminating the source of the problem itself.

Resetting

One of the easiest and safest ways to get rid of the message "Error getting data from the Play Market server" is to reinstall the Google Play Market completely. Remove it completely from your device, and then download and reinstall it using a personal computer.

If we recall the previous paragraph, then we can say with confidence that this method will not always work. But since it's relatively safe, it's worth trying out first.

In addition to reinstalling the application, it is also worth remembering that an error when retrieving data from the server begins to appear on the devices after the system is updated. You can either roll back the OS before upgrading, or you can upgrade the device to an older version. In any case, it should be done carefully, because an independent intervention in the gadget system can lead to a denial of technical support from the seller.

My Account

This method is the other side of the coin in solving the problem. It is assumed that the error crept into the user's own data due to synchronization. If your device writes after all previous actions: "An error occurred while retrieving data from the server," then select one of the following methods.

1. Reset the device. Go to the phone settings and click "Restore and reset". All data relating to the account and applications will be deleted. After this operation, you can re-attach the existing account to the device. After downloading applications, all data will be returned to the site.
2. If the previous method did not help, try deleting the existing "Google" account and adding a new one instead.
3. Or just attach a second account without deleting the old one.

Most likely, one of these methods will help you.

Service

Since an error in getting data from the server appears after the official update of the operating system of the device, you have every right to contact the service center with a similar problem and they will be obliged to conduct free maintenance. So a hundred times first think about whether it is worth trying to correct the error yourself, because after your manipulations you can easily refuse to help. Especially if you turn your own gadget into an ordinary "brick" with your own hands. In this case, prepare money for a new mobile phone.