"Air ticket office": reviews of passengers. Feedback on the work of the site "Aviacassa.ru"

This organization is a convenient service for finding, selecting and implementing the right tickets for trains and planes. The opportunities offered by Avicassa.ru are travel documents at the best prices, booking of comfortable charter flights. As many satisfied customers note, it's convenient and profitable to use the service.

In case of need arises, it is easy to exchange or hand over tickets purchased at Aviakassa.Ru. Feedback on the return indicates that they can be returned, but it is problematic. Initially, the company considers more urgent appeals from customers. Everything happens in the order of the queue, you'll have to wait for those who first decided to turn in their travel documents.

Reviews about "Aviacassa.ru"

Due to the conclusion of this service contracts with many air carriers, the cost of air tickets is slightly reduced. This search service has been recognized by many companies as the number one search service. Quite effectively works "Air ticket". Testimonials of customers who have successfully applied the service more than once confirm this. The company tries and makes maximum efforts to decide in favor of the client all arising disputable situations and arising moments.

And how honestly does it fulfill its promises to the "Air ticket office"? Feedback from passengers on this issue. Some note the convenience and comfort of this service: do not go straight to the cashier and buy expensive tickets. And others note the problems with re-registration of the flight. It is important when buying to take into account that some available tickets are also considered to be irrecoverable. If there are any personal circumstances , it is almost impossible to change the departure time and the date, in which case the customer loses money. At the same time, it is not the service that is to blame, but the client, who did not pay attention to this little nuance during the purchase of the ticket.

Advantages of choosing this service

There is a rich arsenal of advantages that the "Aviacassa.ru" service is endowed with. Reviews of numerous customers also notice this. Among the main advantages are the following:

• The availability of the air ticket, and the buyer can be sure that his price after the reservation will remain at the same level.
• A wide selection of travel documents for the most common destinations, which are available for sale and booking.
• Easiness and ease of booking the required flights - this requires only a couple of mouse clicks.
• Convenience, which distinguishes the service "Aviacassa.ru". Feedback from passengers who wrote positive reviews about the level of services provided, also talk about it.

Visible disadvantages of this system

Despite a decent list of the merits of this service, he also has many shortcomings. The main disadvantages are the rather mediocre official website of the company, it does not have any working mobile version. The lack of a round-the-clock hotline also does not please the clients of the Aviakassa website. Reviews about this and suggestions are available, because such a line is always needed. It is easy to buy a plane ticket, but it's already problematic to return it. The support service is not important for the Avicassa.ru service. Customer feedback on various forums also talk about it. Here they can even be rude or do not provide information on a specific question posed. Especially with regard to the return of tickets or cash to an ordinary customer.

Short guide on the site

When the client gets on the bright page of this service, it becomes clear that this is a travel company, providing the opportunity to easily find tickets not only for the train, but also for the plane. A person who enters the site can easily book a hotel in the city where he arrives. There you can subscribe to online news, where the mailing list will indicate all the changes regarding the selected flight, company news, various discounts, promotions, etc. For the convenience of customers, there is a special support service where you can contact with any question of interest.

What is the company "Aviacassa.ru"?

This agency should be entrusted with its trip, because it has a successful work experience since 2007. Among its partners are the largest domestic and foreign carriers, who before signing contracts carefully check the availability of all important statutory documents, so as not to spoil their impeccable reputation by contacting fraudsters. Many are proud of the partnership with the service "Aviacassa.ru". Air tickets are sold round the clock, the information is updated daily. All of them are real, their authenticity can be checked on an independent portal when entering the registration number in the register. You can also simply contact the acting contact center for the purpose of making it clear in the list.

Easy flight search

Many customers also note the convenience of finding the right flight, it is enough to fill in all the necessary data in electronic search, to determine the expected date of arrival. After that, the system displays the result of the selected query within 30 seconds. For the selected date, all the current offers from different air carriers come out. Based on the result, there is a real chance for every client to become the owner of the treasured ticket. It is important to remember that such tickets, as a rule, are irrecoverable: in case of any circumstances, it will be practically impossible to make their delivery. This is the case with most customers who purchase tickets from this company, all this negative and the inability to change the ticket they associate with its unsatisfactory service. Although in reality everything is somewhat different. All this must be provided in advance.

Rules for refunding tickets for "Aviacassa.ru"

It should be noted that the conditions here are quite standard. Travel documents purchased on the service "Aviacassa.ru", on the plane including, are subject to exchange and refund in case they are returnable. In case of cancellation of the flight, the company is obliged to return to the passenger his money spent for the purchase of the ticket. And the entire amount is subject to return, except for the agency fee, which is charged at the time of booking.

If it is necessary to make any changes to the ticket, it must be handed over or exchanged. If it is irrecoverable, you will have to purchase another travel document.

In other cases, the return is made in order of priority. In case of late arrival or non-appearance of a passenger, many air carriers charge a penalty of 100%, that is, the person who has spent his money on the ticket will no longer see it.

Some companies still allow for their clients such indulgence: in case of their failure to appear on the flight, they return to them the money spent, but with very large penalties.

How quickly to return the ticket to "Aviacassa.ru"?

To begin with, the client needs to contact the contact center of the company, which operates from 08:00 to 23:00 Moscow time. This service is not round the clock, which can cause some inconvenience.

First, you need to familiarize yourself with the tariff applicable to this ticket. After following all the rules, you need to start exchanging or refunding. On average, when exchanging this service, the customer gives an amount equal to 900 rubles. Changes to the previously purchased ticket can be made by the following parameters:

• Change of flight;
• Choice of a higher class of service;
• Change the date of departure.

In order for the client to have access to the purchase of a new travel document for the airplane, you must first return the unnecessary ticket. Only after that you can use the form of buying a ticket. If during the delivery the customer for any reason does not want to purchase a new accessible travel document, he loses 1100 rubles. Of its total value. During the return, you must specify its reason. If it is sufficiently respectful, and the client makes a forced abandonment of this ticket, then in this case the company fully reimburses the entire amount spent for it.

You can use the online form of return on the company's website. After the registration of such an application, it is processed in the order of 12 hours, and the funds spent for the purchase of the air ticket are returned to the owner's card within 30 days. This process is quite long.

When buying a ticket, you need to be extremely careful not to come across a non-returnable category, because it will not be possible to return it at all. This is perhaps the most basic thing that you need to remember and know when buying and returning travel documents from this service. Many people who have hardly exchanged air tickets from Aviakassa, feedback about this process are very negative, not completely understanding the essence of the question.

Nevertheless, despite all these difficulties, many actively take advantage of this service, stopping the choice on it.

Choice by customer

Many, preferring this service, note that here one of the most affordable tickets in comparison with other similar systems. Despite all the subtleties in the exchange and return of tickets and other difficulties, many customers trust their flight to this company. "Air ticket", reviews about the work of which are very contradictory, continues to actively develop and sell a huge number of travel documents daily, positioning itself as one of the leading online search services for air tickets. Therefore, the choice of a particular company is an individual matter for each client.