Why iTunes does not see the iPhone: causes, fixes the problem

All iPhone users or other Apple products use iTunes. However, the expected connection of the device to the PC does not always happen. What is the problem and how to solve it?

Causes

Be sure to understand why iTunes does not see the iPhone. The solution to the problem may be hidden in the cause. First of all, you need to check the entire chain of connected devices.

First you need to make sure the USB cable is working. Most often, the connection fails because of the cord. The user must check integrity, suspicious bends and damage. It's best to check the cable on another Apple device.

One of the reasons why iTunes does not see the iPhone, could be a smartphone. Sometimes in the phone there are minor disruptions, affecting the performance. Solve the problem is very simple. The user needs to restart his "apple" device. Most often, a normal restart solves the problem.

The reason is sometimes hidden in the hardware of the PC. The USB input may be damaged. The user should plug the cord into another socket. If there is a problem with the USB input or its contacts, the best solution is to connect the cable to the connector on the back of the system unit.

The program itself or the operating system is also not immune from failures. The cause may be in the wrong start or operation of the iTunes application. The simplest solution is to restart the PC. In most cases, restarting allows you to solve the problem. Make sure that the cause of the problem was the computer, you can by connecting the device to another PC.

Troubleshooting on XP OS

The most common reason why iTunes does not see the iPhone is the incorrect operation of the Apple Mobile Device process. Having determined that the computer is a problematic link, one should begin to solve the problem. The actions, as well as their sequence, depend on the system installed on the PC.

The XP user must first disconnect the smartphone from the computer and close the iTunes application. Then, on the PC, go to the "Control Panel" section, select "Administration" and click on the "Services" function. This will open all running services.

Having found the process of Apple Mobile Device, it is necessary to stop it. After disabling the service, you should start it again. Having done everything correctly, the user must connect the smartphone with a cord and make sure that it works. So those who think why iTunes does not see the iPhone on Windows XP can correct the situation.

Vista / 7 Solution

Apple users often ask a question about why "Aytiuns" does not see an iPhone. Iphone connects to other PCs without problems, but does not connect to the user's computer. How can I fix the situation on Windows Vista?

It's pretty simple. The user should go to the PC in the "Device Manager" and find his device. Then right-click on the item "Update driver". Then you need to search the computer. If everything worked out, the PC will prompt you to select the driver from the previously installed ones.

The process can be done manually. If the driver was not found automatically, and the answer to the question of why iTunes does not see the iPhone, is still not found, you need to specify the paths yourself. To do this, go to "Device Manager" and click on "Update driver".

To search on your own, you should select "Manual search". The driver can be found in a folder specially created for them by the program. The path for all users is the same. It looks like this: C \ Programs Files \ Common Files \ Apple \ Apple Mobile Device \ Drivers. Then you need to select the driver version and click the installation.

The method is suitable for both Vista and Windows 7. In the same way, you can update the driver via the Internet, or you can find the right one on the network and just point the way to it.

Solution for Mac OS X

It often happens that iTunes does not see the iPhone. How to deal with this on Mac OS? The solution to the problem lies on the surface. You need to clean your computer of iTunes files. First remove the application icon from the desktop. Then remove from the launcher. The iTunes folder located in the "Library" should also be sent to the scrap.

Then you need to get rid of the Apple Mobile Device.kext file. You can find it by following the path "System", "Library", Extension. After this, the Apple Mobile Device Support.pkg file is queued. It is located in the Receipts folder, which is located in the "Library".

Delete all files in the trash. After you recycle these items, you must restart the computer. After launching the PC, you need to delete the contents of the recycle bin. The user needs to restart the computer again. Now you can download iTunes and reinstall it.

Cleaning your smartphone

If after correcting all the problems iTunes does not see the iPhone, what should I do? There is another option. Perhaps the problem was not in the PC, but in the phone itself. So, you need to clean up the files that interfere with synchronization. Given that the smartphone does not connect to the PC via iTunes, the user will need another program. Suitable iFunBox or iExplorer.

The user should disconnect his device from the computer. Then update iTunes. Now you need to connect the smartphone, run the pre-installed file manager and find the VAR folder. The owner of the phone must copy this file and everything in it to the PC. Then the folder is deleted and the smartphone restarts. The user of the fifth model should search and fix the folder iTunes_Control, and not Var.

Now you can connect and sync your device with iTunes. It should be remembered that when you delete a folder, some files will be lost from the phone. You can restore a lost user from a backup copy located on the PC. You must save the folder. This will not only restore the lost data, but also return it to the smartphone in case of failure.

Appeal to specialists

If none of the ways to solve the problem has produced a result and it is not clear why iTunes does not see the iPhone, it is necessary to take the device to the service center. A normal user can not always fix the problem on their own. Some problems can diagnose only a specialist.

At home, it is problematic to determine the operability of USB contacts or flash the iPhone. An appeal to professionals will definitely bring results. The only drawback is that the cost of even simple procedures can be very high.

The result

Before contacting the service center, the owner of the device may try to correct the problem on his own. Most often, the problem is fixed (iTunes does not see the iPhone). This is fixed quite simply and does not cause difficulties even for an inexperienced user. However, the solution of the problem should be treated responsibly, because wrong intervention will lead to unpleasant consequences.