ITunes does not see the iPhone. Find the cause and fix it

There are many problems that arise when installing applications, various devices and programs. One of the most common problems encountered by owners of smartphones released by Apple is the situation when iTunes does not see the iPhone. Usually, such difficulties arise after the firmware has been flashed. Replacing or updating software, especially for custom versions, provokes minor disruptions in the system. Most often they are easily removable and do not require outside intervention. In this article, we will talk about several ways to solve the above problem.

Smartphone iPhone-5

A lot of iPhone users eagerly awaited the release of the next model of this popular smartphone. The new "iPhone-5" pleased with the main innovation - a large display Ritina, as well as the presence of a more powerful processor. However, after the acquisition of the long-awaited model, people had quite predictable questions. How can I transfer contacts from an old iSO device to a new one? How can I install music, video clips, movies, various applications and games on the gadget? What can I do to synchronize the iPhone-5 with my tasks and notes? The answer to all these questions is the installation of a special program for the iPhone - the player iTunes.

ITunes Media Player

ITunes is a multimedia product developed by Apple that can organize and play audio and video files. With iTunes, you get access to the online store iTunes Store. A distinctive feature of the player is the function Genius, which analyzes the user's library and creates for it a compilation of songs that match each other in style and theme. IPhone without iTunes is just an ordinary phone with a list of necessary contacts and GPS navigation. Only when you use the capabilities of this player you will be able to appreciate all the advantages of smart smartphone iPhone-5. However, when you try to sync iTunes with iOS devices, sometimes it's difficult. How to deal with them?

Standard Tips

First of all, pay attention to the USB cable, which is the link between the computer and the iPhone. Make sure the device is OK. Often a surface inspection of the cable does not allow you to see the hidden damage, so we advise you to immediately replace it with a similar one. A USB connector may be defective. Often the reason is hidden in it. Try using the connector on the back of the system unit. The computer also sometimes creates problems, as a result of which iTunes does not see the iPhone. The failure of the Apple Mobile Device service often leads to unpredictable consequences. If you have the option, try to connect your iPhone to another computer. Incorrect operation of the software may interfere with the proper operation of the electronic device. Download and install the latest version of iTunes from the official site. Finally, the cause of the problem may be hidden in the work of your gadget. Reboot the iPhone, if that does not work, then reset all existing settings in the iOS device to factory settings. If this is not the way to solve the problem, it's time to take more drastic measures.

Deleting the Media folder

The reason that iTunes does not see the iPhone, there may be an error in the primary synchronization between them. In this case, the contents of the folder located at: var / mobile / Media becomes invalid. Deleting this folder is the key to troubleshooting the problem. Here is an approximate algorithm of actions in this situation:

1. Reinstall the iTunes media player. Use the latest version from the official website.
2. Then, install one of the file managers on the computer to access the iPhone data. This can be DiskAid or iFunBox.
3. Using the functions of the iFunBox or DiskAid programs, first copy the contents of the folder located at: var / mobile / Media to your computer, and then remove it from the device.
4. After that, restart the iPhone and connect it to the computer.

If you did everything correctly, iTunes will fix the presence of your iOS device and suggest synchronizing with it. And the photos, books, voice notes and other valuable information in the Media folder can be copied from the computer back to the iPhone.

Reinstall the Apple Mobile Divice service for Windows 7 or Vista

Your iTunes does not see the iPhone still? Hence, the last tried and tested tool remains. The Apple Mobile Divice service needs to be reinstalled. For different operating systems, the instruction for maintaining this procedure will not be the same. For example, for Windows 7 or Vista, you first need to close iTunes and disconnect all the electronic devices that interact with it. Then open the "Start" menu. In the "Programs" section select the "Services" item. Next, find the list in the list box named Apple Mobile Divice and click the "Stop Service" button. After a few seconds, activate the "Start the service" command. If this method does not work, you just need to reinstall iTunes on the computer. All is ready? Now the media player will probably make a request for synchronization with your iPhone or other iOS-device.

Reinstalling the Apple Mobile Divice service for Mac OS X

For Mac OS X, the algorithm for reinstalling the Apple Mobile Divice service will be somewhat different. You will also have to close the iTunes program and disable all gadgets first. After that, open the Finder file manager, find the iTunes program in it and send it to the "Recycle bin". Then select "Go" and "Go to Folder". Enter the address: "System / Libraries / Extensions" and click on the "Go" command. Locate the AppieMobileDevice.text file and delete it. Then find AppieMobileDeviceSupport.pkg at: "Libraries / Receipts" and also drag it to the "Recycle bin". Next, you will need to clean your computer of deleted files and reinstall it. After that, you need to install the latest version of iTunes and reconnect your iPhone to your computer. If you do it right, the problem will be solved.

It may turn out that none of the above methods will work. In this case, contact the nearest service center for assistance with a specialist.