The mouse cursor does not move, but the mouse works: causes and remedies

Regardless of what type of manipulator is used, sometimes there may be problems due to the fact that the mouse cursor does not move, and the mouse works. What are the reasons and how to eliminate the consequences of the problem, read on.

The mouse cursor does not move, but the mouse works: causes

Starting to consider the reasons, you need to focus on the separation of these devices by type. The easiest way to eliminate problems is when standard devices are used that connect to computers and laptops via a special plug or through USB ports.

In the case of wireless manipulators or non-standard models designed for games, the reasons that the mouse buttons work and the cursor does not move may be much larger.

However, among the most common problems can be noted the following:

• Surface contamination;
• Improper connection or switching on the device;
• Incompatibility and other problems with the USB port;
• Incorrectly installed, missing or obsolete drivers;
• Exposure to viruses.

The mouse cursor does not move, but the mouse works: what to do first?

In the simplest case, you first need to examine the bottom surface of the device. If there are dirt on the underside, they must be removed. Very often it is because of this that any actions with moving the cursor on the screen are impossible.

In some cases, when the mouse cursor does not move, but the mouse is working, the problem may be due to a short-term program failure. In this case, you can try to reanimate the mouse by simply rebooting the entire system. Note that if there is an inoperative BIOS device, no warning signals are output.

In the case of wireless devices, the problem is that the mouse cursor does not move, but the mouse is working, it can be connected to an uncharged battery. It needs to be replaced. Another reason is that the device is not turned on correctly. In many manipulators, in addition to the special button or the power slider on the bottom surface (on the reverse side), you also need to press the left mouse button (this also applies to the sleep mode, which the manipulator moves to when the computer or laptop is turned off). For Bluetooth devices, make sure that the corresponding module is active. For Wi-Fi, you may sometimes need to enter the router and change the protocol to 802.11g.

Sometimes the reason that the mouse cursor does not move, but the mouse is working, may be that it is not connected to that USB port. As a rule, on any modern computer or laptop there are several such connectors of USB 2.0 and 3.0 standards. This, too, must be taken into account.

Finally, it's quite easy to test the operation of a device of any type if you connect it to another computer terminal. If it works, then the problem is in the user's system. Otherwise, the main problem may be the drivers.

Changing the driver

For standard devices, the driver system installs itself. But for some gaming mice they are supplied complete with the manipulators themselves, and you need to install them manually. In this situation, the drivers need to be reinstalled or updated. But how do I do it, because the cursor does not move?

And here knowledge of input of commands and use of switching between various functions, applications and sections of system with use of the keyboard will be useful. For quick access to "Device Manager", you need to use the "Run" console call (Win + R), in which the devmgmt.msc command is entered, then in the controller itself the movement is performed using the arrow keys and the tab stop. You can also use the "Start" menu, opened by the Win key. Calling of functions and confirmation in the form of pressing buttons is done with the enter key, and to cancel the operations, the Esc key is sometimes used.

When reinstalling the driver, the system will need to specify its location (removable media or folder on the hard disk), rather than using the recommended installation from the Windows database. After the integration of the driver is complete, it is desirable to reboot the system, although this is not always required.

Conclusion

It remains to say that the search for a cause should be done solely with a certain type of device. But in most cases, if the mouse cursor does not move, but the mouse is working, and the problem is not related to software malfunctions or physical breakdown of the mouse itself (or violation of the connection cord integrity), at least one of the above means will restore the efficiency of the manipulator. There were no problems with viruses, because every user should take care of security in the first place.