Etihad Airways: reviews. Etihad Airways whose airline?

The national air carrier of the United Arab Emirates is Etihad Airways. The feedback, accumulated over several years of active activity, gave the company the right to be called one of the leading enterprises in the aviation world. The name "Etihad" in Arabic (the national language for the United Arab Emirates) means "Union". The company management emphasizes its readiness to constantly develop, establish and competently integrate mutually beneficial partnerships.

History of the development of the air carrier

The company was founded in the summer of 2003 under the royal decree of the emir. In November of the same year, demonstration commercial flights were carried out. And in less than 10 years, Etihad Airways has been able to leave a trace in the history of commercial aviation, as the fastest growing company in this field.

The capital of the UAE - the city of Abu Dhabi is the home base and the central transport hub of the air carrier. Rapidly developing, the company added to its network of routes every month for one flight in a new direction. The peak of development was in 2006, when Etihad Airways had 30 destination airports after 30 months of activity. To date, the airline's geography of flights is already more than 100 destinations located around the globe.

The list of key achievements of Etihad Airways has an unprecedented order in 2004 for new aircraft worth over $ 8 billion. More than 30 different international awards, including the award of "Best New World Airline" and "Leading World Airline" according to the estimates of the commission of the international ceremony of the World Travel Awards.

"Etihad Airways" today

The board of directors is headed by the airline, headed by His Highness Sheikh Hamed bin Zayed Al Nahyan.

In the portfolio of this Middle East air carrier there is a serious share of the shares of the European company Air Berlin. A major partner is the government of the Seychelles, one of the most popular destinations for flights Etihad Airways, whose Air Seychelles is 40% owned by this Middle Eastern carrier.

In work, the airline seeks to show passengers the best aspects of the hospitality of the Arab country. This attentive attitude to the guests, generosity, warmth and rich traditions. Thanks to this approach, the prestige of the UAE capital, Abu Dhabi, has significantly increased, as a modern center linking the West and the East. Etihad Airways has fulfilled its global mission of becoming an air carrier of the 21st century, with a progressive look at hospitality in the air.

Aircraft fleet

The fleet of this airline includes more than 100 aircraft. Among them are the following models: Airbus A319 (the smallest), A320, A321, A330, A340 (in several versions), A380 (largest), Boeing 747, 777, 787. Etihad Airways also ordered the construction of several more modern aircraft. It is expected that in the near future they will replenish an already impressive air fleet.

Directions for flights Etihad Airways

Whose airline can boast such a wide geography of flights? Not all air carriers in the world can compete with "Etihad". So, the air fleet of the Middle East company carries out several hundred flights a day. Served as domestic destinations, and the widest international network, which has more than 100 destinations located in the Middle East, Asia, Africa, Europe, North and South America.

Popular destinations in the Middle East are: Dubai, Doha, Istanbul, Jeddah. In Europe it is: Paris, Madrid, London, Berlin, Munich, Amsterdam, Milan, Moscow. In Asian countries: Seoul, Bangkok, Beijing, Shanghai, Hong Kong, Singapore, Delhi, Kuala Lumpur, Tokyo. In Africa: Cairo, Johannesburg. In America: Toronto, Sao Paulo, New York, Boston, Chicago, Washington. In Australia and New Zealand: Sydney, Melbourne, Wellington.

Frequent flyer program

For passengers constantly flying Etihad Airways, there is a loyalty program called Etihad Guest. Its participants are offered pleasant benefits and bonuses.

There are three levels of membership: Silver, Gold, Elite. The participants of the program are able to receive free tickets, an expedited and simplified registration procedure, as well as a whole list of discounts for additional services - from the car rental procedure, to the night in a five-star hotel at an attractive price.

The process of obtaining miles is pretty simple, the coveted points are credited to the client's personal account not only when buying tickets, but also when using the services of Etihad Airways partner companies. The feedback of the program participants informs about a large number of hotels, restaurants, car rental companies, travel companies and others.

Additional services and services

Etihad Airways is trying to build excellent relationships with its passengers throughout the journey - from the beginning of the airline booking process and to direct arrival at the airport. For this, the air carrier has developed a number of special services, for example, the service "The Unconvicted Guest". If a passenger who has already registered for any flight can not use his ticket and informs the airline in advance about the flight refusal, then the carrier has the opportunity to offer the vacant seat to another person who has no other option to fly away.

Sometimes there are also opposite cases, when the carrier is forced to refuse boarding a passenger who arrived on time to the airport and registered for Etihad Airways flight. Feedback from people who find themselves in such an unpleasant situation indicates that the airline offers a ticket for the next flight and the possibility of free food for the period of forced delay, as well as the use of ground transportation to spend the night at the hotel at the carrier's expense.

The satisfaction of special requests and wishes of passengers also meets the principles of personal care of this Arabian air carrier. When notified in advance, the company offers a meeting of children traveling by air without adults, as well as people with hearing or vision problems.

For passengers with health problems, the company's staff provides wheelchairs, stretchers, oxygen, etc. Infants will be offered cradles. Please note that usually on board their number is limited, book this service in advance. The swaddling room is available on all flights operated by Etihad Airways.

Special types of food on board the aircraft are also provided on request. It can be vegetarian, diet food and a menu of dishes that correspond to different religious restrictions.

Customers of the first class have at their disposal free of charge service "Personal driver" at the destination. Also for these passengers there is a special waiting room of high comfort with a rest area, TV, library, massage chairs. At the same time in the waiting room there is a 24-hour restaurant.

Activities not related to passenger transportation

As a part of the company there is a subdivision of freight traffic. Subsidiary company Etihad Holidays renders services on selection of leisure options for any most demanding taste and purse, booking not only air tickets, but also hotel rooms.

The airline acts as a sponsor of many sports clubs. She aspires in her work to demonstrate the original aspects of Eastern culture, caring about increasing the prestige of her native country.

Etihad Airways cabin

Reviews, economy class is presented among them most fully, report on new stores without traces of long operation. The entertainment system on board is individual for each and is built into the passenger seat of the front passenger. It offers an excellent selection of films, music, cognitive programs in different languages and with subtitles. The seats themselves are very comfortable, well recline, have retractable armrests. The step between the seats is big, which is convenient for tall people.

Servicing of passengers during the flight

Each client of the airline is offered a soft pillow, a warm blanket, quality headphones. On night flights to this list, a set for sleep and hygiene is also added. The latter includes a bandage for sleep with the inscription: "Wake up during feeding" on the one hand, and with the request: "Do not disturb" with another, as well as toothpaste and brush, earplugs, socks. For children there are various handbags with sets for creativity from Etihad Airways.

Reviews of the year 2014 on nutrition during the flight are mostly positive. Service begins almost immediately after take-off. At the service of passengers are snacks, drinks, including a good selection of alcohol. Also available are hot wipes for rubbing your hands. The main menu includes meat and vegetarian dishes. There is a baby food, the order of which should be notified to the airline in advance. "Etihad Airways" from its competitors is pleasantly distinguished by the provision of metal instruments to passengers. From the minuses, customers mention the absence of fish dishes in the menu and a small amount of servings.

Airline staff

Quite often, passengers, creating ratings evaluating Etihad Airways, make compliments to the staff. First of all, it concerns the form. It is very beautiful, elegant, seasoned in a strict Arabic style. Smiling staff is most welcome to the guests, helps to find a place, remove heavy luggage on the shelf above the seat. Usually the flight is served by a multilingual crew. Be sure to have stewardesses who speak English and Arabic. Also, depending on the direction, there may be Russian, Chinese, Spanish, German, Portuguese. Thanks to this, your flight will be as comfortable as possible with Etihad Airways.

The flight attendants' comments on their work in the airline demonstrate the utmost concern for safety. Stewardesses are confident in their colleagues who will not be at a loss and will be able to make the right decision in any emergency or emergency situation. The personnel training system prepares people who thoroughly know the textbook on safety and first aid, as well as constantly thinking about the safety of passengers.

Having considered the detailed history of how the airline Etihad Airways appeared, reviews of passengers and flight attendants on the work of the carrier, you will be able to evaluate all the benefits of the flight and get the most pleasure from the trip.