Microsoft paid $ 10,000 to the client due to an unwanted Windows 10 update

Updating the operating system never starts at the right time. Never! Of course, you might get annoyed by small pop-ups that strongly recommend that you update your operating system. You should think about the very company Microsoft, which had to pay ten thousand dollars in compensation to one California resident, whose OS was automatically updated.

An unusual occurrence

Teri Goldstein, the head of the company involved in travel, told that her computer attempted to download the update of Windows 10 without her permission. And although she repeatedly pressed a cross to close the pop-up window, the update still loaded. However, a few days later, this update produced an error and led to a malfunction in the operation of her computer. As it turned out, the notification window in Windows 10 is one of the few examples where clicking the cross located in the upper right part of the window confirms the download of the update. This is hardly what you expect from a big red cross.

Voluntary renewal?

The Windows 10 support site says: "Notification means that your update will happen at the set time. You can also click either "Update now" or "Click here to change the schedule of updates or cancel the scheduled update". If you click on "OK" or a red cross, it means that you are ready to be updated, and no changes will be made. " Although Microsoft claims that the upgrade is fully optional, it has already been criticized for repeatedly that the company has made the process of rejecting it confusing and difficult.

Victory in court

But what about Teri? A malfunction in the computer led to the fact that it could not work. Goldstein turned to the court in the hope of getting compensation for the time spent during which she could not work, as well as the funds for the new computer. After lengthy judicial red tape and an appeal from Microsoft, the company nevertheless agreed to pay the woman $ 10,000, but did not admit its guilt, saying that the decision was made to avoid further proceedings.