How to manage a housing management company? Licensing, organization and activities of the management company in the field of housing and communal services

For today in the modern domestic market there is no competition in the sphere of housing management. And the majority of those companies that are available are often ineffective or altogether problematic. And this despite the fact that the management company, on the contrary, is called upon to improve this sphere and ensure rational expenditure of funds. It is the question of how to manage the management company of housing and communal services, and this article is devoted.

Problems in housing and communal services

Lately, mistakes were made in the calculation of utility payments, which are not in favor of the tenants. This, as a rule, causes discontent and indignation.

Quite often there were situations when citizens had to deal with the consequences of different accidents independently, since, despite the constantly coming contributions, the management company did not have the appropriate means to eliminate them. This is what prompted the government to introduce a number of amendments to the Housing Code of the Russian Federation.

Duties of the management company

According to the contract, the management company of the housing and communal services is responsible for the provision of housing and communal services and their quality. A package of such services can be as minimal, that is, only what is prescribed in the domestic legislation, or extended - services can be defined separately in a contract between the management company and homeowners.

Only this organization chooses providers of services, but the tariffs for their provision are regulated by the state. Maintenance of a satisfactory state of common property (it includes roofs, cellars, entrances, garages, etc.), as well as carrying out repairs are carried out according to the pricing agreed in advance with the tenants. Mostly these institutions serve houses with a large number of apartments. This is what the management company of the housing and communal services is doing.

Selection of a management company

Before implementing this procedure, it is necessary first of all to pay attention to the length of service of the serving organization. It must be at least three years old. More detailed information may be required in the event that this period is less than or the institution is just starting its activity.

In addition, it is necessary to pay attention to the professionalism of the personnel and the material and technical, production base that the utility company has. Also, it must have concluded contracts with energy suppliers.

All organizations engaged in such activities are obligated to provide absolutely any information, the disclosure of which must be carried out on the basis of a request of the tenants of the house or electronically (company website or district council).

The contract between the owners and the management company

Now it is necessary to understand how the managing company of the housing and communal services operates. Here, first of all, it should be noted that this is a commercial organization, and its activities are regulated by the Civil Code of the Russian Federation. The basis for the provision of services is the management agreement for the multi-apartment building, in accordance with the terms of which the company conducts its administrative activities within a certain period of time.

This method is very common, and when choosing it, the management company must enter into an agreement with every tenant who owns the premises. At the same time, they are all one party to the contract. It is on the basis of this agreement that the managing organizations provide housing and communal services.

How to manage a utility management company

Once you notice a discrepancy between the company's tariff plan and the data in the receipt, or you feel that it is cheating on you, you have every right to contact this agency for clarification.

To do this, you just need to go there and ask for a document confirming the correctness of tariffs, according to which the managing company of housing and communal services carries out its activities. For any of your questions, its representatives should be given a clear answer. If it does not follow, then it is possible to resort to extreme measures - to go to court.

You can also ask this institution to provide a report on the work that has been done to them. You must make a request with a period of time that is of interest to you. In this case, the report can be posted on the Internet, hanged on the door of the entrance or issued to the hands of each tenant.

If you have any questions while viewing this document, then discuss them at the meeting of the tenants. Also, the information received can be provided to a specialized firm or given to the tenants of the house who are versed in economics and jurisprudence.

Having discovered the facts of fraud in the work of the organization, you should apply to the Housing Inspectorate or Rospotrebnadzor. These bodies will verify the activities of the management company of housing and utilities. And if necessary, they will impose sanctions on her.

Licenses for management companies

At the congress of the party "United Russia" last year, the prime minister voiced the idea of the need to introduce licensing of housing and utilities management companies . Initially, there was a question of choosing between licenses and self-regulating organizations. But the latter, as practice showed, do not work, so the introduction of licenses was inevitable.

This step is necessary to return to this sphere of state control, since today it is quite difficult to punish the management company with a ruble. When trying to do this, as a rule, the residents themselves suffer. And licensing will help to teach a lesson to this organization and not affect the means of citizens.

Until July 1, 2014, all the legal and regulatory documentation needed for this was to be prepared, and from September 1, this process will begin to function. It is planned to do this based on the principles of maximum transparency and openness. To conduct licensing has all the capabilities of the profile agency, and in the field this will be handled by the housing inspectorate or regional bodies of the State Inspectorate, who own information on how to manage the management company of the housing and communal services.

In addition, it is planned to maintain a single state register for such organizations and their management team, and in addition to them qualification exams will be conducted.

Prohibition of management activities

Starting from May next year it will be forbidden to carry out the administrative activity of apartment houses in the event that management companies in the sphere of housing and communal services will not have a license for this type of activity.

In addition, if violations were observed in the organization one year before the application was filed, then it can not engage in such activities. Also, the company must have the necessary resources, material and technical base and registration in the territory of our country.

Inadmissible is the situation when a legal entity registered in offshore zones takes up the management of such an organization, since in this case the law in force in the Russian Federation will not allow applying any sanctions to it.

The license may be suspended for three years if two times within a year fifteen percent of the houses that are under the company's management will be brought to account for violations committed to administrative responsibility. And the head of such an organization will lose the right to engage in this type of activity. All the above procedures will be carried out only in court.

Responsibility of management companies

The introduction of administrative responsibility will allow the owners of residential premises to understand how to manage the management company. With the help of fines, you can fight with organizations that provide substandard services. So, it is planned to impose sanctions in the amount of a third of the cost of poorly executed work. In the event that mistakes are made in the calculation of the management company, the fine will amount to fifteen percent of the incorrectly calculated amount.

According to the government, such a system will significantly reduce the number of mistakes made by these organizations, which will help to satisfy every complaint from the population.

Planned effect from innovations

These innovations will significantly increase control over the sphere of housing management, moreover, the activities of this industry will become more open and transparent, and the responsibility towards residents is much higher. According to the head of state, management companies should become more attractive for private investments, which will eliminate a large number of shortcomings existing in this area today. And the question of citizens, how to manage the management company housing, will not be so acute.