How to cancel the order on "Lamoda"? Online store of clothes and shoes Lamoda

Purchases in the World Wide Web have gained unprecedented popularity among the inhabitants of the whole planet. Advantages of online shopping a lot: no intrusive sales consultants, a minimum mark-up. The latter is possible due to the lack of leased commercial space and warehouses, public utilities and relatively low wage expenditures. In addition, online stores significantly save not only money, but also time. No need to go to the mall, wander in front of storefronts, stand in long lines. It is enough simply to turn on the computer and get acquainted with the goods without leaving home. Another plus - the website of the online store stores information about the products viewed, it is possible to compare the characteristics of similar items, save the purchase history.

"Lamoda": a unique online store

Those who make their first purchases on the Internet, certainly like the site "Lamoda". The online store of clothes and shoes does not leave visitors indifferent. Millions of people have already appreciated the magnificent collections and convenient website. The user, who first came to the main web page of this store, not only can easily find the right product, but also buy shoes or clothes in just two clicks!

This Internet resource is relatively young, it was opened in December 2010. However, in a short time he was able to achieve dizzying results. Professional investors and developers from Europe were able to bring the brand to the top of the ratings, to win serious awards. After all, from the first day of work, "Lamoda" has proved to be a serious store that can compete with sharks of network sales. Visitors to the site are assisted by operators: they answer all the troubling questions, including - how soon the delivery will be delivered, what are the characteristics of the goods and how to cancel the order on "Lamoda".

10 million euros for growth: how does "Lamode" help investments?

IFC, the international financial corporation that is part of the World Bank Group, invested 10 million euros in Lamoda. Specialists of the largest online store note - these funds will go to support the positive dynamics of growth and the development of courier service. In addition , the online retailer plans to spend money and create new jobs.

Uniqueness, range, price policy: the main advantages of the Lamoda store

The clothing store "Lamoda" from the very beginning of work has given the attention of customers a wide range of clothes, shoes, home products. Today on the site you can find men's and women's clothing, products for children, accessories and cosmetics. At the same time, the prices for goods are the same as in monobrand stores. By the way, one more positive feature of the Lamoda store is discounts. During the sale of the price of branded goods is lower than in stores. And if you subscribe to the newsletter, you can regularly receive e-mail promo codes that make the purchase even more profitable! By the way, coupon codes can be found on various sites.

The online store delivers not only in Russia. There are branches in Kazakhstan, Belarus, Ukraine. The store offers a fitting in the event that the clothes or shoes are not approached. Thus, it can be returned to the courier or by mail.

The best clothes store "Lamoda" is suitable for young mothers and busy people: do not waste time on fees, road, talk with consultants. In order to make a purchase, just open the usual browser, enter the address of the site and choose a dress or shoes. In addition, this online store offers to set parameters for search - color, size, style.

Shop "Lamoda": shoes, clothes, cosmetics

The virtual storefronts of this store are literally filled with children's, women's and men's clothes and shoes. Do not get lost among the fashion and elegant models will help photos and detailed feedback from customers. Quite a lot on the site of sportswear - for running, yoga, martial arts. A great choice in the section "Household products": here you can find pretty rugs, textiles for the kitchen, towels, blankets and curtains. A lot of items for needlework.

Brands and brands

Lamoda is an online store that today represents more than two million products with thousands of labels: Mango, TVOE, Tommy Hilfiger, Kira Plastinina, S.Oliver, Anna Chapman and many others. Elegant dresses, unusual accessories, comfortable shoes, original children's clothing - each model is accompanied by a detailed description. In addition, there are Lamoda's own brands - Lamania and Lost Ink. The first exists since the very foundation of the virtual trading platform. The opening of the second took place in 2014. Exquisite and stylish Lamania has already gained confidence and popularity - this brand is among the leaders of the site. Lost Ink is more suitable for young and active girls who are eager for self-expression and independence. This brand is distinguished by its availability and practicality. There are also premium brands on the site, for example, DKNY. In addition, there are also unique brands that do not have shops in our country - MSGM, River Island. They are presented exclusively on the Lamoda website. Discounts apply to both rare collections and premium brands.

In two clicks: how to place an order?

Did you choose clothes or shoes and do not know how to place an order? There is nothing easier. It is necessary to add things to the basket, having previously chosen the color and size. You will need to enter your personal data - name and surname, e-mail address, phone number. You can choose the most suitable method of delivery. To confirm the order, a web-shop operator will contact you by phone within a few minutes.

Delivery and payment for goods "Lamoda"

The online store delivers clothes and shoes on a fee basis. You can get acquainted with the terms of delivery on the pages of the resource. When ordering for a certain amount, the delivery will be free of charge. Residents of the two capitals - Moscow and St. Petersburg, do not have to pay for courier services even when ordering one position.

The goods themselves can be paid in various ways. For example:

• Cash - at the post office or representative of the courier service;
• A bank card - all couriers carry special terminals;
• With the help of electronic payment system PayPal.

In-app purchases

Simplify online shopping helps the application for mobile devices. Customers will be pleased with the convenient filter, discount notifications and synchronization with the list of purchases and orders on the site. Installing the application, you can buy a favorite thing anywhere! A huge selection of new products, optimal prices, safe payment methods for sure will appeal to the users of the application. In addition, when making out the first order in the program for a phone or tablet, you can get a good discount.

825 meters of heels, visitors from Kenya and other interesting facts about the store "Lamoda"

1. The company "Lamoda" employs two thousand people.
2. The total heel height of all shoes sold only in 2013 is 825 meters! The same height at the skyscraper "Burj Khalif".
3. According to site statistics, the decision to purchase a person takes on average 50 seconds.
4. For a year, about 200 residents of Kenya visit the trading platform.
5. The largest number of positions in one order is 187!
6. 525 thousand rubles - the cost of the most expensive order on the site "Lamoda".
7. The longest conversation between the operator and the client lasted 1 hour and 40 minutes. 48 positions were agreed during this time.
8. 700 sales representatives of "Lamoda Express" help buyers to get their orders as soon as possible.
9. Make online shopping as convenient and fast as possible - that's the main task of Lamoda's specialists. Telephone hotline for the regions 8- (800) -333-23-59 almost never stops for a minute. On the eve of the New Year holidays, 300 operators were talking at the same time as the buyers.

How can I cancel the order on Lamoda?

Did you place an order and after the confirmation noticed an error? Or maybe just decided not to make a purchase and now you are worried about the question - how on "Lamoda" to cancel the order? Nothing is easier! You can cancel it at any time. For this it is necessary to contact the operator of the call center "Lamoda". The phone for Moscow and regions can be found in this article. You can also opt-out using e-mail.

It is worth noting - you can not restore the canceled order. You can only re-add the previously selected goods to the basket, if they are available. If this task seems impossible, you should ask the specialists of the online store for help, sending a letter to the e-mail.

Now you know how to use promotional codes, make a purchase in the online store, confirm it, pay and how to cancel the order on "Lamoda" if necessary. And this means that you can safely go shopping on the virtual trading floor!