Hoteliers are who?

Currently The profession of the hotelier is considered one of the highest paid and prestigious hotels in the hotel. Without these specialists in this business is simply impossible to do. Managers with a lot of professional duties are the personnel, without which it is unrealistic to establish the ideal work of any hotel. And in this article we will talk about who are professional hoteliers, and also highlight the specifics of this profession.

Facts from the history of the profession

There were times when travelers only in their dreams imagined rest in a hotel, characterized by comfort, serenity and security. Hoteliers (these innkeepers in those years) were mostly boorish, greedy and not trustworthy people. The quality of living conditions also did not please visitors.

In the middle of the XIX century the situation changed for the better - the staff became more polite and hospitable, new services appeared. This led to a significant increase in prices. But on the territory of hotels, beauty salons, institutions providing entertainment services and restaurants began to be located.

A modern hotel of a new level was opened in Paris at the end of the XIX century by the Swiss Cesar Ritz. For that time interval, this was a significant step forward: the hotel rooms had bathrooms, lunches were brought to the room, and on Sundays you could enjoy Viennese buns.

Such establishments began to flourish, in them representatives of notable estates and royal families stayed.

Professional duties of hoteliers

Hoteliers are high-level specialists occupying a place on the highest step in the hotel business. The duties of these people include:

• Provision of comfortable living conditions for guests;
• Creating the necessary conditions for the work of hotel staff;
• Increase in the amount of profit.

These specialists are responsible for maintaining the image and reputation of the hotel at the proper level.

Hoteliers develop an advertising policy for the activities of their institution, determine the basic functions of its economic services. This post is also designated as hotel manager or hotel director.

The methods of managing a hotel of a different type of service and amenities directly depend on its overall concept. Depending on the established rules of conduct, the hotelier can behave with guests as a welcoming host or, conversely, as a reserved hotel administrator.

Daily tasks for hoteliers

Hoteliers are professionals in the hotel business, who, along with global tasks, solve many issues every day. These include:

1. Organization of the hotel.
2. Control over the level of service of guests.
3. Coordination of staff activities
4. Ensuring the operation of equipment.
5. Organization of repair work.
6. Maintenance of financial and accounting documentation.
7. Control over the circulation of funds.

Necessary personal qualities

The hotel business is a special sphere of services, in which the personal qualities of employees are of great importance. Real chances to climb the career ladder are available for communicative, benevolent, stress-resistant people with literate speech and good manners.

Hoteliers are high-class specialists who, over the course of the working day, have to solve a lot of emerging issues, overcome many unusual situations and at the same time always show cordiality towards the guests and employees of the hotel.

The hotel administrator must have a special ability to receive and accommodate guests properly, regardless of any circumstances.

Criteria for implementation in the profession

The main condition for successful employment for the position of the hotelier is fluency in one, and in priority - in several foreign languages. Knowing the same English language is necessary for working in almost all services of the hotel.

Hoteliers should have a higher education, confirming the level of their intelligence. The most demanded is the education in the sphere of hotel business and tourism, which can be obtained in many specialized educational institutions. Experience and recommendations are welcome.

After receiving a diploma immediately get the position of the hotelier is almost impossible. There are examples when the hotel administrator started his career as a dishwasher. To achieve the highest step in the hotel business, you need work experience and a corresponding reputation.

Working in a hotel as a hotelier (pros and cons)

Competent specialists should have information that in this profession there are positive and negative sides. So, the pluses of the work of hoteliers are considered to be:

• Constant demand in the labor market;
• Prestige of the profession;
• High wages.

The disadvantages of working on this position are as follows:

• Maximum level of responsibility for decisions made.
• Irregular working hours.
• High emotional loads.
• Constant communication with different people.

Hotelier (hotel manager) is a rather difficult and responsible profession. This person should know in full detail the work of each employee of the hotel and skillfully coordinate it. He must have an idea of what events take place within the walls of the hotel every minute.

The salary of this specialist depends on his competence.

Good hoteliers are diplomats, marketing specialists, psychologists and recruiting managers, administrators and financiers in one person.