Club Sun Heaven Family 4 * (Turkey, Alanya, Konakli): description, services, reviews

The resort hotel Club Sun Heaven Family offers travelers to relax on the shores of the gentle sea and enjoy a quality service. In a small cozy area you will find everything you need for an unforgettable vacation.

Characteristics of the hotel

The Club Sun Heaven Family occupies an area of 27,000 square meters. M in close proximity to its own well-kept beach. In the yard for the guests there is a large clean pool. Also, you can hide from the Turkish heat in the shade of trees, which are abundant in the territory of this hotel.

The Club Sun Heaven Family consists of 20 buildings, the height of each of which is 5 floors. It is worth noting that part of the buildings in 2014 was completely restored and reconstructed. A total of 358 rooms are available for accommodation, equipped with everything necessary for comfortable living and recreation.

Where is the hotel situated

If you do not represent your rest without a gentle sea and hot sun, go to the Mediterranean coast. Turkey can offer you a lot of options for a comfortable pastime. One of the most popular hotels is located near the village of Konakli in the resort area of Pajallar. Club Sun Heaven Family is located just over 100 kilometers from Antalya International Airport. And if you want to walk in the center of Alanya, then you have to overcome no more than 15 km.

Guest Rooms

The guest apartments Club Sun Heaven Family 4 * are equipped with everything you might need for a modern traveler for a comfortable stay. Guests can stay in the rooms of the following categories:

• Standard rooms, despite their compactness, provide comfortable conditions for two guests to stay. In addition to a large or a pair of twin beds, there is also a soft chair for reading and relaxing. Also worth noting is the presence of a balcony with plastic chairs.
• The family room of class A consists of two bedrooms, which are separated from each other by a sliding door. Rooms can be equipped with double or twin beds. The balcony is only in the "adult" bedroom, and the bathroom is in a common corridor for both rooms.
• The family room of class B is suitable for 6 people. Two bedrooms have three beds, as well as individual balconies and toilets. There is also a living room with a small kitchenette.

When booking rooms in Club Sun Heaven Family 4 * please note that the territory has both old and new buildings that have undergone reconstruction. The cost of living in a renovated apartment is slightly higher.

Facilities

All guest rooms of "San Heaven" (Turkey) boast modern facilities. In their apartments guests can take advantage of a wide range of facilities, namely:

• Bathroom with shower or hydromassage bath, in which you will also find a hairdryer, bathrobes and towels, a set of hygienic cosmetics;
• The room has a mini-bar, which can be filled at an additional cost (many guests prefer to use it as a refrigerator);
• For a comfortable air temperature in the rooms is air-conditioned;
• You can pass the time for watching cable or satellite channels;
• At any time, a landline phone will help you contact the administrator as well as the restaurant;
• Bask in the sun and admire the nature, without leaving your room, guests will be able to go out on the furnished balcony.

Service for guests

The resort hotel Club Sun Heaven Family 4 * (Alanya) provides its guests with a lot of services that make the holiday full. If we talk about services that are included in the cost of living, it is worth noting the following:

• Use of wireless Internet both in public areas and in guest rooms;
• The service "alarm clock", which you can order at any time convenient for you;
• The formation of a lunch box in the event that you miss one of the meals because of the absence of the hotel.

Provision of the following services implies an additional payment:

• Turkish bath will help you relax after a busy day;
• Use of the safe box, which can be rented at the reception desk;
• Preparation of luggage for departure;
• Laundry and ironing things by laundry;
• Booking a taxi or transfer to a hotel car;
• Use of photocopying equipment and sending faxes;
• Rent of cars and other types of vehicles;
• Purchase of local currency (commission is charged);
• Medical advice;
• Rent of a stroller (approximate cost - $ 6 per day).

Catering establishments

Special attention is paid to a full board of the hotel guests "San Heaven". Turkey attracts travelers not only with beautiful nature and unique culture, but also with original cuisine. To get acquainted with local culinary traditions you can in such institutions working on the territory of the hotel:

• The main restaurant impresses with its size, as well as its elegant decoration. Guests can be accommodated both in the closed hall and on the terrace in the open air. Here, not only traditional Turkish dishes are served, but there is also an impressive international menu. Also, this institution serves as a dining hall, where a buffet is served for guests three times a day.
• Directly near the pool is equipped with a bar, from where the whole day brings cheerful music. Without leaving the water or getting up from your chaise longue, you can sip an exotic cocktail (both alcoholic and non-alcoholic) without delay. Also guests are served delicious Turkish ice cream.
• There is such a category of tourists, whose representatives prefer to spend all the time from the early morning until late at the beach. But this does not mean that they will remain hungry. The bar, located by the sea, in addition to cocktails, refreshing drinks and ice cream, can also offer guests pizza, French fries, and meat and fish cooked on the grill.

Spa services

Summer holidays are associated not only with water and solar procedures, but also healing and rejuvenating the body. With this mission called to cope with the spa, working at the hotel. Guests can use the following services:

• Turkish bath will give you purification, physical recovery, as well as inner harmony;
• In the sauna you can have an aromatherapy session;
• If you want to relax and forget about your problems, then visit the rest room, where you can enjoy the quiet music and aroma of incense;
• After a Thai massage, you can feel completely refreshed;
• To cope with skin problems, go through a clay wrapping session;
• Especially nice to swim in the pool with healing mineral water;
• In the fitness center, a professional trainer will develop an individual program for you;
• Rejuvenation and renewal of the skin is provided by different types of peeling.

Organization of leisure

A prerequisite for a memorable holiday is the availability of opportunities for vivid entertainment. Speaking about the Club Sun Heaven Family 4 * (Alanya), it can offer its guests the following:

• 4 outdoor pools, two of which are adapted for the rest of the smallest guests;
• Two indoor pools (adult and children's), which can be used if the weather is cool outside;
• On the territory of its own water park with a lot of slides and other fun water attractions;
• To get a charge of energy and vivacity since the morning, animators offer guests to do aerobics;
• In the pool are held tournaments on water polo (both between the guests of this hotel, and among the teams of different hotels);
• There is a small football field with a natural grass cover;
• The best option to pass the time with friends - a game of table tennis;
• Every week the so-called "Turkish Night" is held, during which you can get to know more closely the local music and culinary culture;
• On the beach are regularly held parties and incendiary foam discos;
• There is a small contact zoo that will appeal to both adults and children (animals can be fed and patted);
• If you are a fan of water sports, on the beach you can rent all the necessary equipment, and also have an exhaustive briefing;
• The whole day you will be entertained by funny animators;
• For children there is a children's club, as well as a spacious playground.

Club Sun Heaven Family 4 * hotel: reviews, positive comments

Unfortunately, the descriptions of hotels listed on online resources and in advertising brochures do not always reflect the real picture. Only the comments of experienced travelers can objectively characterize hotels in Turkey. Alanya, reviews about which are generally positive, can offer tourists a huge number of hotels. If we talk about this particular institution, the guests singled out the following points:

• On the territory there is a wonderful children's play area with modern attractions and safe coverage;
• During the day the animation is quite restrained and unobtrusive, and in the evenings interesting concerts and incendiary shows are held;
• Very good rooms in new buildings;
• There is an opportunity to book a room by contacting the hotel manager in person, which is much cheaper than if you do it through a travel agency or through special resources;
• Good food, if we talk about lunches and dinners (a large selection of meat and fish dishes, side dishes, fresh vegetables and fruits);
• The service staff works at the highest level (employees carefully monitor cleanliness, and also take care of the comfort of the guests, trying to please them in everything);
• Very good beach (despite the fact that when entering the sea there are few stones, they practically do not bring guests any inconvenience);
• Two hours a day (from 13:00 to 15:00), guests have free access to the spa;
• Near the hotel there is a tour desk where you can buy an inexpensive fascinating tour;
• Spacious and bright rooms with properly working air conditioning;
• The territory of the hotel is beautiful and well-groomed;
• Clean spacious swimming pools with slides (although, the rides close very early - at 5 pm);
• A good gym with a good set of equipment;
• On the territory of the hotel there are several shops where you can buy everything that can be needed on vacation, and even more (with prices quite adequate);
• On the pier you can go fishing, and the fish you catch will be cooked for you in the restaurant (you can also fry it on the grill);
• The presence of a private balcony where you can breathe the sea air, as well as dry towels;
• The beach is very close.

Club Sun Heaven Family (Alanya): reviews, negative comments

Going on vacation, in the first place should not get acquainted with the positive, namely negative reviews. This will save you from unpleasant surprises and disappointments. If you talk about such a resort, like Club Sun Heaven Family 4 * (Alanya, Konakly), based on feedback, the following negative points can be singled out:

• The territory of the hotel is quite small, and if you consider that two new buildings were built, the places for walking and resting became even smaller;
• The presence of Russian-speaking workers at the reception desk has always been considered a positive moment, but not in this case (here they behave with guests defiantly and in a boorish way, and therefore it is better to try to find a common language with the Turks);
• In the rooms located in old buildings, furniture, plumbing and other equipment are in a deplorable state;
• There is an impression that the guests are deliberately lodged in the "killed" rooms, in order to demand an additional charge for changing the room;
• Very meager breakfasts (eggs, porridge, cakes and cheese sliced are served daily);
• The wireless Internet works with large interruptions, and if we talk about numbers, then there it practically does not catch;
• Beach towels are given once for the entire rest period, and if you want to change them to clean ones, then you have to pay for this service 1 dollar;
• Photos of the rooms on the official website and booking services are not true;
• From maid and staff it is impossible to replenish the supplies of shower gel, shampoos and other cosmetics (even after insistent calls and calls you will be assured of your wrongness);
• On the playground is very dusty (staff would not hurt to periodically wash the cover);
• Very few seafood in the restaurant menu;
• Central air-conditioning (i.e., only on certain hours);
• To get to the beach, you need to cross the roadway;
• If you order a transfer in advance, then on the appointed day you may simply be forgotten, so it will be better if you remind yourself about the day before you leave.

Overall Impression

Hotel Club Sun Heaven Family 4 * is exactly the case when the number of stars does not reflect either the living conditions or the quality of the service. Unfortunately, many guests are not aware of the fact that the hotel has old buildings with a "worn out" number fund, and therefore, upon arrival, they will be shocked and disappointed. In addition, all attempts to resolve the current situation will be futile, because the guard of the hotel's interests are hamovatye administrators. Naturally, it is pointless to apply to them for solving a problem. If you still choose this hotel for yourself, then stock up on hygiene supplies (here they will not be provided to you), and try to shift your attention to the beautiful nature, not paying attention to what is happening around.