Hotel "Plaza" (Volgograd): description of rooms, service, reviews

Always ready to open the doors in front of their guests the hotel "Plaza" in Volgograd. The city will give you a lot of opportunities for work and tourism, and this hotel will provide a full rest.

A bit about the hotel

Hotel Plaza opened the doors for the first tourists back in 2012. This is a modern hotel complex, located in the distance of noisy urban trails. Qualified staff will provide guests with absolute comfort. At any time you can contact the administrator for help or ask a question interesting you.

Guests are provided with a delicious restaurant for a full meal, where a hearty and delicious breakfast is served every morning. There is also a culinary and bar on the territory where you can have a snack during the day. The hotel provides all the necessary conditions for productive work and sports.

Hotel address

The hotel has a convenient location. Novouzenskaya Street, 2/1, Volgograd, Russia - the address of this institution. It is a historical and business center of the city, where a lot of attractions, as well as infrastructure facilities, are concentrated. To get here, you can order a transfer or simply call a taxi, knowing the address of the hotel. I must say that vacation in Volgograd is simply unthinkable without visiting its sights and theaters, and therefore it is worth paying attention to the proximity of the institution to such city facilities:

• New experimental theater (3 km);
• River station (3 km);
• Memorial and Historical Museum (3 km);
• Alley of Heroes (3 km);
• Youth Theater (3 km);
• Pavlov's house (4 km);
• The central embankment (5 km);
• "Volgograd-Arena" (6 km);
• Alley of poplars (7 km);
• Mamayev Kurgan (7 km).

Hotel "Plaza" (Volgograd): description of rooms

The place of residence plays an important role in the general impression of recreation. Comfortable rooms offer their guests for accommodation Hotel Plaza. Volgograd will please you even more if you live in apartments of the following categories:

• Suite is a two-room suite, which is distinguished by its exquisite interior and modern equipment. In the living room you have a set of upholstered furniture and a TV, and in the bedroom there is a comfortable double bed.
• Comfort is a spacious cozy room, which is distinguished by its stylish and quiet design. For accommodation guests have a large bed and a fold-out armchair. Also worth noting is the availability of a workplace.
• Economy - budget accommodation option for two guests. For the guests there is a pair of one and a half beds. The interior is made in pleasant light colors.
• Economy Twin is different from the previous category by having a large double bed. The interior is dominated by classical elements, forged decor and textiles.
• VIP is a chic two-room suite for the most demanding tourists. It is also a great place to accommodate newlyweds. Given the availability of a full-fledged work area, these apartments are also suitable for business people. The central place in the room is a double bed with a canopy.

Room facilities

Comfortable conditions for tourists are provided by the hotel "Plaza" (Volgograd). In each of the guest rooms guests will be available such amenities:

• Double or full size bed with full bedding;
• satellite television;
• Individual air-conditioning system;
• Fire-fighting system, represented by highly sensitive smoke sensors;
• Fixed phone for long domestic and international communication;
• Access to wireless internet;
• bath accessories;
• Information booklet on the structure and services of the hotel;
• Large mirror with illumination;
• Built-in electric hairdryer;
• Combined bathroom with toilet, as well as a shower or jacuzzi.

Price policy

A flexible price policy differs hotel "Plaza". Volgograd is visited by both businessmen and budget tourists. In this establishment, the prices for accommodation are as follows:

Infrastructure

A modern institution that meets all international standards - Hotel Plaza. Volgograd will leave behind only pleasant impressions, because on the territory of the hotel you will find all the necessary infrastructure for living and recreation, namely:

• Free car parking;
• Free wireless internet throughout the property;
• Special places for smoking;
• Conference room for business events;
• A business center with office equipment and meeting rooms;
• Banquet hall for special occasions;
• Catering establishments;
• 24 hour reception;
• souvenir shop;
• grocery store;
• Own beauty salon.

Service

Comfortable accommodation, attention and care is guaranteed by the hotel "Plaza" (Volgograd). Service includes such provisions:

• The formation of a special dietary menu for medical reasons or for children;
• Organization of banquets and business events;
• Lockable lockers at the reception for storing valuables;
• Daily room cleaning;
• Scanning and photocopying of documents at the reception;
• Transfer to the international airport or railway station;
• Packed lunches.

Free service

A trip to Volgograd promises to be interesting and full. But much depends on the quality of service. So, in this institution, guests can use free of charge such services:

• Call an ambulance in case of a malaise;
• Use of essential medicines from the first aid kit, which is at the reception desk;
• Calling a taxi;
• The service "Alarm clock";
• Use of sewing accessories, which can be taken from reception staff;
• The provision of dishes and cutlery in the room.

Entertainment and recreation

An excursion to Volgograd is a popular form of leisure organization. It is important that not only in the city, but also on the territory of the hotel, travelers have ample opportunities for entertainment and recreation. It is worth paying attention to such provisions:

• Garden in the grounds;
• Barbecue area;
• Turkish hammam;
• Massage parlor;
• SPA-center with cosmetology and wellness procedures;
• solarium;
• Finnish sauna;
• Gym and fitness center;
• Sightseeing tour to Volgograd.

Hotel Policies

A trip to Volgograd is a fascinating journey for tourists and unlimited opportunities for business people. If you decide to stay at the Plaza Hotel, you should familiarize yourself in advance with such rules of accommodation in this establishment:

• At the intention to extend the period of stay in the hotel, the guest must inform the administrator about this no later than a day;
• The settlement hour is noon;
• Registration and settlement are made only with the presence of identity documents;
• When staying at the hotel for less than 24 hours, the payment for the room is still made in full;
• The presence of strangers in the room is permissible only in the interval from 08:00 until midnight;
• If an outsider has the intention to stay in the room after midnight, registration of the settlement with appropriate payment is carried out;
• Bed linen is changed every three days, towels daily, cosmetic set is provided only upon check-in;
• When the property is damaged, the guest pays in full the cost of the damaged property;
• Pets are not allowed.

Positive reviews

Rest in Volgograd is a sea of impressions from the rich cultural heritage of this wonderful city. Nevertheless, do not forget that the mood and overall impression of the trip largely depends on the place of residence. Regarding the hotel "Plaza" is worth paying attention to such positive reviews about it:

• Convenient location (on foot you can walk to the center and all major sights);
• Beautiful reception and lobby area decoration;
• The hotel is located far from noisy trails;
• In the room and in the bathroom the floors are insulated;
• The real condition of the rooms fully corresponds to the photo presented on the official website;
• Parking is closed;
• Modern design of rooms and fresh renovation;
• A large TV with a huge number of satellite channels;
• On each floor there are coolers with drinking water;
• On the territory there is parking;
• An attractive view of the hotel building, which is noticeable from afar, and therefore easy to find;
• In bathrooms modern shower cabins with a hydromassage are installed;
• On the beds - comfortable orthopedic mattresses, after which the back does not hurt at all;
• The interior of the hotel is very interesting and elegant, the halls are decorated with paintings and sculptures;
• Democratic prices for living in comparison with other similar institutions;
• Large area of rooms (even economy class);
• In the bathroom there is always a good water pressure;
• Near the hotel a good transport interchange (many public transport stops from which you can reach anywhere in the city).

Negative feedback

Even in the most expensive and luxurious hotel, as a rule, does not do without a negative. The hotel "Plaza" (Volgograd) was not an exception. Reviews about it contain negative comments as follows:

• The rooms are very hot, despite the presence of air conditioning (no matter how you try to adjust the temperature, nothing changes);
• The attitude of the staff towards the guests can be called negligent (with the exception of individual employees);
• In the bathroom there is no extract, which is the cause of high humidity;
• In the information folder that is provided in the room, there is no information about the menu and prices of the restaurant;
• When paying for services in cash, the guests are not given a check;
• The breakfast menu is rather meager, and if you delay to the beginning you will have to be content with the leftovers (the products on the distribution are not replenished);
• Despite the fact that the beginning of breakfast is announced from 7 am, in fact it begins an hour later (this is extremely inconvenient for those who have strictly planned time);
• Not all lighting devices work in the rooms;
• In some rooms there are no remotes from air conditioners (must be turned on manually);
• In corridors and rooms there is a pungent smell of tobacco smoke (and this despite the fact that smoking in the territory is prohibited);
• When the hotel hosts weddings and other events with a large number of guests, guests are asked to vacate the parking lot;
• Bad noise insulation (when in the early morning the maids clean the corridor, everything is audible in the room);
• Dirty carpet in the rooms (it's unpleasant to walk barefoot);
• Bed linen and towels are not exactly new;
• In double rooms for some reason, only one set of towels is provided;
• In the restaurant of the hotel, weddings and other banquets are often held, the noise of which lasts almost till morning and does not allow to fall asleep;
• There are problems with paying for services with plastic cards;
• An ironing room works only until 6 pm, so if you have an event planned for the evening, you have to prepare things in advance;
• When the water in the coolers ends, the bottles do not rush to change, and therefore some time you have to buy water yourself;
• In the economy category there is no refrigerator;
• Unstable operation of the wireless Internet (for social networks, the speed is quite enough, but you will not be able to see the movie or listen to music);
• Economy class rooms do not have windows;
• Expensive breakfasts (300 rubles);
• In some rooms large black beetles crawl, which enter the room through the ventilation system;
• In the room a little outlets (to charge a smartphone or tablet, you have to turn off the TV, air conditioning or fixtures);
• Windows do not have mosquito nets, and given the poor operation of the air conditioner, this is a serious problem;
• Rooms are not prepared for arrival (you may be given a key to the room, which was not removed after the previous tenants);
• Because of poor ventilation in the bathroom there is always a smell of sewage, and a fungus appears on the tile.

Conclusion

Choosing a place to stay is not an easy task, because the hotel becomes your second home at the time of travel. Speaking about the hotel "Plaza", it is worth saying that it amazes with its luxury. But this is only at first glance. After spending a little time in the room, you begin to notice and drawbacks. Let, by and large, and not so significant, nevertheless, they suggest that the high status of the hotel is not always a guarantee of quality service. However, let's hope that the hotel administration will soon eliminate all the above-mentioned problems, and the Plaza Hotel will receive only rave reviews from its guests in the future.