Error code 963 Play Market how to fix?

When developing any application, it is not possible to take into account all variants of the outcome of the program's events. As a result, there are unforeseen situations or errors that can lead to data loss, removal of something, or simply an abnormal termination of the program. Developers use different approaches to combat such phenomena. Some simply report an unexpected error and close the application, others more informatively report the problem, others create a table of error codes so that the user knows what happened and how to deal with it. Did not escape this fate and a well-known and popular application, like the Play Market. One of the commonly encountered error codes is 963 - and this article will be discussed.

Error code 963 in the Play Market: the reasons for the appearance

The error code 963 in the Play Market can occur for several reasons. The most common problem is when you install or update an application. About what and announces a special message. ». Its content reads: "Play Market 963 error ". It is worth considering the main causes of this phenomenon.

1. For any application in the system "Android" allocated space for the cache and data. A cache is a memory location in which frequently used resources are stored. It serves to optimize the launch of the application, speeding it up. That's it, caches can sometimes be full or do not match the new format when updating the application.

2. Starting with the version of "Android 2.3", the system has acquired the function of setting data on a flash card. Thus, it became possible to move heavy applications to the USB flash drive, thereby unloading the memory of the device, the volume of which, as a rule, is small. When upgrading, a system failure may occur if you directly access the mounted device. And as a consequence - error code 963 in the Play Market.

3. The Google Play app itself should also be updated regularly, as old and new versions can use the device's resources in different ways. This is also one of the reasons for the error.

Error 963 in the Play Market - how to fix it

The options are how to fix the 963 error in the Play Market, like the reasons for a few. Some can be considered radical, others - simple and effective.

The very first way to try it is to clear the Play Market cache. To do this, go to the device settings. Then find the item in the application in which you want to go to the "all" tab. This list will display all installed applications in the system, among which you need to find the Play Market. Clicking on it opens a new window with information about the current application. Among the rows and buttons you need to find one with the name "Clear the cache". First, you should select this item and then try to update or install the required application again. If there is no result, then you should try to delete not only the cache, but also the data together with it. You need to be careful, since the "Delete data" item will erase all the information about the Google account from the Play Market and they will have to be entered again.

If the first method does not help you need to move on to the SD card. Eliminate the problem with the error code 963 in the Play Market sometimes helps to unmount and mount the USB flash drive. To do this, go back to the settings menu and select "Memory". It has a button called "Disable SD card", which you need to use.

After that, you must try again to update or install the application. If all the necessary procedures were successful, then the card can be mounted in the same way again, only now the button will say "Connect SD card".

Using this method, it is worth noting that the updated application can be on the USB flash drive, so you should return it to the phone's memory area beforehand. It is not difficult to do this: you need to go back to the settings, select "Applications", then click the "All" tab in the list to find what you need and click on it. In the information window about it, there will be a button "Move to phone memory".

Uninstalling Play Market updates

If the above methods did not help, then you can also try to uninstall the Play Market updates. To do this, you need to visit the familiar settings and applications, set the tab "All" with your finger gesture and select Play Market. There should be a "Delete Updates" button, which will return the Play Market to the state before accepting all updates.

In general, the listed solutions of the error code 963 in the Play Market are enough, but there are also difficult situations when nothing helps.

Alternative solutions

No matter how trivial it may sound, sometimes a simple reboot of the device can help. It's worth trying it at the very beginning, since it does not have any consequences for data and applications.

The most fundamental solution to the problem, which causes error 963 in the Google Play Market, can be reset all settings to factory settings. This will of course remove all data from the phone's memory, accounts, and applications, but it often turns out to be quite effective. To perform the procedure, go to the settings menu and click on the item "Restore and reset" and there to find "Reset settings". The device should shut down for a while and then turn on again. Perhaps after the reset, the boot process will be longer. This is because the device seems to have started for the first time and it is necessary to initialize all the equipment and prepare the necessary databases.

Another way to reset

It is worth mentioning that there is a way to reset the device to factory settings, if it suddenly ceases to turn on after the reboot. To do this, press the device on the volume button "Down" and at the same time the power button, and then hold them until the recovery mode is activated. This combination occurs on the vast majority of devices. However, there are options with loudness "Up" and power, volume "Up" and "Down", and other rarer. They can be found under each specific model of the device on the Internet.

After loading, in the menu, the volume rockers move to the wipe data / factory reset item . The choice is made here by pressing the power button. The screen should show the process steps. Upon completion, you need to select the reboot system now, which will result in a reboot to the Android system.

Of course, the latest, but nevertheless effective way is flashing the device. It can be performed as a similar revision of the firmware, and absolutely third-party.

conclusions

Many of the problems associated with the devices on the "Android" can be easily solved by oneself at home. The article described in detail how to fix error 963 in the Play Market. But in addition to it there are a lot of codes that reflect this or that problem with the device.