"Yamal" (airline): reviews of passengers about the service, aircraft fleet, flights and tickets

Today, life accelerates its rhythm, sometimes it's just impossible to spend a few days on the road, as it usually does if you get on a train. It remains the only option - air travel. It is not cheap, but it is guaranteed quickly. And the person faces the task of choosing the carrier. Today, the object of our attention is "Yamal", an airline whose reviews are quite diverse. And basically there are two extreme poles in the network - either enthusiastic praises or sharp criticism.

history of the company

Created only 17 years ago, it was immediately registered under the current brand. Initially, the company made only a few regular flights, today they are about 26, to different cities and countries.

general information

"Yamal Airlines" is a relatively young transport organization. The main activity is regular transportation in places difficult to reach for other transport. In addition, there are charter flights for the delivery of shift teams to work or vacationers to a remote hotel. This service operates inside and outside the country.

Main office

It is located in the city of Salekhard. The main activity of the company was to provide the northern regions with air transport, which will take passengers to all hard-to-reach places. The Yamal airline is The main, and sometimes the only carrier in the Yamal-Nenets Autonomous District and the Tyumen Region. Northerners are happy to use the services of the company. Heads of oil and gas companies use charter flights for the shift teams, which greatly accelerates the change of workers, and this directly affects labor productivity. If you need to go on a business trip to Novy Urengoy, Nadym, Noyabrsk, then without hesitation choose "Yamal". The airline, whose constant customers' feedback underscore the highest professionalism and attentive attitude of employees, always meets the expectations of passengers.

Of course, not all are happy, but this is a normal phenomenon in the modern world. Technology can lead and delay departure, the staff consists of living people who may have problems at home or with health, so try to observe objectivity and not judge the work of the whole company on individual reviews.

Company level and awards

For today, Yamal is the most promising and rapidly developing one. Airline, reviews About whose work they speak for themselves, during the time of the activity (17 years) has repeatedly won the "Wings of Russia" award in the nominations of the airline of the year and the participant in the servicing of the branch economy of the country.

Awards were distributed among the leading Russian air carriers, and to receive it from year to year, when competing with large companies, the "old-timers" of the market, is worth a lot. This is the result of serious and hard work of the entire large team - from management to technical staff and flight attendants.

Aircraft fleet

The company is not limited to the aircraft of one, the selected manufacturer. Domestic and imported vessels are in operation. No wonder Yamal receives such a high rating. The airline, reviews from all passengers earns, maintaining the ideal technical and cosmetic condition of the aircraft. Many note the cleanliness and comfort in the cabin, smooth flight and soft landing.

The term of service in all aircraft is different, but passengers say that the quality of service and pleasant flight impressions do not depend on it at all, which is why Yamal can be proud of. Domestic aircraft are AN-24 (2 aircraft) and AN-26 (1 unit). All of them are in excellent condition.

Much more diverse in the park are imported cars. These are 8 Boeing-737 units, 7 Airbus A-320 and CR200LR each. Another 2 cars L-410 and Challenger. In total, the fleet operates about 30 aircraft (with the exception of those that are currently undergoing preventive or major repairs).

Geography of flights

Almost all flights are performed from the airports of Salekhard, Tyumen and Moscow. Most of them are for flights within the country. So, from Tyumen, 7 directions for the movement of aircraft are proposed. From Salekhard there are already 8. These are flights to Moscow, Noyabrsk and Nadym, Omsk, Novosibirsk, Ufa and Novy Urengoy. It is necessary to note the budgetary rates offered by the airline "Yamal". Passenger Reviews Often contain gratitude for quality services at affordable prices. So, the flight from Moscow to Ufa costs only 4000 rubles. Finally, regular flights to Domodedovo Airport to Taganrog, Nadym, Ufa, Perm, Tyumen, Krasnoyarsk, Salekhard and Novy Urengoy.

This allows you to connect the entire north of the country by air, for which the Yamal airline has repeatedly received warm words from its regular customers. Reviews (the forum on the official site serves to communicate with the administration, comments and thank-you comments) give you the opportunity to get information "at first hand" and choose a reliable air carrier.

Another direction is international flights, which are quite few. From Tyumen you can get to Antalya and Yerevan without flights, fly to Thessaloniki and Podgorica. And from Moscow planes follow to Lviv, Gothenburg and Tivat. Just regarding this sector, the reviews about Yamal Airlines contain the most negative things. Tourists are acutely aware of the delay in the flight (even for technical reasons), which affects the duration of the vacation. Perhaps, the high requirements to the service are somewhat at odds with the budgetary capabilities of the airline, which is also reflected in the form of negative feedback.

Onboard service

Note that the level of service depends on the class you select. Almost all passengers note the affability of flight attendants. Rise and landing take place completely unnoticed due to the professionalism of the crew. In its class, everyone is given the right to choose a place that will seem more convenient. With all the questions regarding the air temperature in the cabin, you can contact the flight attendant, he can set up the air conditioner or offer a plaid at night.

The attendants on all flights are very friendly and attentive to the passengers. If a complaint is received against an employee, each case is dealt with separately, the perpetrators are punished (up to and including dismissal). Therefore, if you witness a rude treatment, be sure to write a message on the official website of the company.

The food on all flights is quite tasty and varied. The presence of children on board is always taken into account, which offers a special menu. Candies, juice and mineral water are provided at the request of passengers. In the business class, you will be offered an expanded menu (in the economy class, usually one hot, without giving a choice), more comfortable chairs and additional services: alcoholic, climate control system.

For the entertainment of passengers in the cabin there is a fresh press: newspapers and magazines. Reviews about the service in the cabin are very different from each other. This is understandable, someone just needs the right treatment and the opportunity to have a snack on the way, while the other needs to be serviced at the level of the best European restaurant. But on the whole, a very good impression is made about the service on board of this company's liners.

How to register for a flight

Today the easiest way is to use the services of an electronic cashier. With its help you will be provided by the airline "Yamal" flight schedule, information on availability, features of service in the cabin of each class, the cost of tickets. Online check-in starts within 24 hours and ends 3 hours before scheduled departure. If the flight is delayed, you will be telephoned and warned.

Booking tickets

This can be done at any time, even a few months before the expected departure. Most tourists who plan a vacation book tickets through the tour operator. In other cases, you can simply go to the official website of the company and choose the flight that suits you best. The price includes meals and drinks on board the airliner, fresh press. On the site you will find information on how long it takes to pay the ticket and the addresses on which it can be done. There is a courier service.

Baggage Allowance

Information on how much baggage you can hold for free, you get when booking a ticket. It depends on the chosen direction (usually the figure varies between 15-20 kg). Exceptions are flights within the Yamal-Nenets Autonomous District. Here, free baggage is limited to 10 kg. For business class passengers, this figure is significantly increased, it can register up to 30 kg of cargo.

These figures relate only to free freight. If your baggage is more impressive, you will have to pay for its transportation. Depending on the direction you will cost from 30 to 300 rubles per kilogram. It should be noted that in recent years, the Yamal airline has become increasingly popular. Its rating among other air carriers is continuously growing, which is associated with a high level of service and fairly democratic prices. In terms of the number of traffic, the company ranks 9th in the country. According to numerous studies, the company's service puts it on the 5th place, that is, leads to the leading positions. Meals on board also takes the 5th place among Russian airlines, the " price-quality" ratio raises the carrier to the fourth place. In general, in the rating of air carrier companies - today - Yamal is on the fourth place.

Helicopters of Yamal

The park consists of excellent MI-8 machines, which are very in demand in the area. This is facilitated by climatic features of the Siberian region and a large number of hard-to-reach places. Any emergency, especially in the winter, is complicated by the lack of the ability to quickly reach the deaf villages. Quite often helicopters of the company have to play the role of first aid, taking sick children, pregnant women or seriously injured people for emergency assistance. Such flights are sponsored by the local administration of the city and the region.

Customized flights

This is quite a new direction, according to which the airline "Yamal" has started operating. Charter flights are carried out practically to all cities of the world, at very low prices. Perhaps several options for organizing your flight. According to the first plane takes you to the place, returns to the base and arrives for you on the appointed day, in a different scenario he is waiting for you at the local airport. It is convenient for holding important conferences or weekend tours.

Modernization

Today, the company's management has taken a course to strengthen competitiveness and improve the level of services. It has all chances to become a leader, as among all the existing carriers, Yamal is actively developing. The aircraft company decided to seriously modernize the aircraft fleet by purchasing foreign flight vehicles. A new, extremely reliable equipment, a high level of comfort will definitely lead to an increase in the number of passengers who will be happy to use these services. Undoubtedly, this step requires huge investments, but in the long run it will yield much more profit. For passengers this is good news, because, despite a significant increase in the level of services provided, the company's management plans to maintain the status of a budget air carrier. Therefore in the near future you can see the maximum flourishing of the company "Yamal".