Why do not money come for "Yandex.Money"?

The Yandex.Money (YaD) system is one of the most popular in Russia. Now virtual funds can be transferred to real ones, because the electronic purse of the NDA can be equated to the account in the bank. Just like in any system, here there are some difficulties, one of them - when money does not come to "Yandex.Money", then we will consider possible reasons.

Why do not funds go to e-wallet?

Most often problems with crediting funds to an electronic wallet arise when replenishing through payment terminals installed in most outlets. Faced with this situation, the user first of all should try to find out why the money for "Yandex.Money" does not come. There are different reasons for this to happen.

In each individual case, the movement of money between the payment system and the virtual purse may take from a couple of seconds to several days, delays are most often associated with technical equipment malfunctions. As a result, cash that has been paid through the device "hangs". This can happen for a number of reasons:

• At the time of the transaction there was no Internet connection;
• The failure of the service "Yandex";
• Problems in the terminal software.

Quite often the reason lies in the carelessness of users who made a mistake when filling out a payment application. However, if a person is sure of the correctness of the actions, but still did not send money to "Yandex.Money", then you need to contact the technical assistance.

When are the problems?

So, let's take a look at the problems most often encountered by users:

• Do not come money for "Yandex.Money" when transferring from another electronic wallet;
• When the account is replenished through the payment terminal.

In any case, the situation with the funds that have not arrived at the expense provoke bad thoughts and do not raise the mood.

Departure from another wallet

When the money was transferred from another purse and the sender / receiver declares that they did not arrive, there may be several options: first - when filling in the details, an error was made, and they did not come to that account, the second one - you are misled. Sad, but the latter option is often used by scammers. You can even receive a screenshot of the check, but is this a problem nowadays, when every second owns "Photoshop"?

In the payment system "Yandex.Money" payments can not be lost, to date such cases are not known, but situations with carelessness of users are sufficient. Almost all transfers between wallets are carried out instantly, and if you have problems and questions, you can always ask them for support.

Payment terminal

Why do not Yandex.Money come to the money credited through the payment acceptance machine, and what should I do in this situation?

Basically, such problems arise because of the terminal itself, so you should contact the service organization of the device through which the payment was made. The terminal number is always indicated on the check. If the check was lost, then find out the owner's phone number (it is usually indicated either on the equipment itself or in the menu in the "Information" section), contact him and tell him the date and time of payment, address location, purse number and amount. If you are told that the money has been transferred, you should contact the Yandex.Money support service.

Term of enrollment

Many users are worried about the question of how much money comes to "Yandex." Money. With payment transactions within the system, that is, from one purse to another, the funds are credited to the account within a few minutes.

The transfer of cash and non-cash funds can be performed from several minutes to several days. This is due to technical delays in different systems or a program failure.

Some tips

First of all, it should focus on the fact that when carrying out an operation through a payment machine, a receipt for payment should be taken without fail and stored until receipt of money into the account. This is the only document that will be an argument in resolving disputable situations. Quite often it happens that the terminal does not issue payment receipts. In this case, you need to remember the transaction time and the exact amount of the transfer and it is necessary to clarify whether the funds have arrived to the account. If you do not receive money for Yandex.Money, you should contact the owner of the equipment.

The main thing is that if you do not have funds, do not panic. If you do not have replenishment of the electronic wallet, it does not mean that the money was lost or someone was appropriated. Most likely, there was a technical hitch, after the elimination of which the user will receive a translation. And do not forget to carefully check the requisition details, then there will be no problems.