Who is such a Tourism Manager?

Since the "Iron Curtain" was destroyed, and before the inhabitants of the post-Soviet space all borders have opened, trips abroad with the availability of financial resources have become quite possible. So, a trip to Africa or Mexico became as real as a trip to Omsk or Khabarovsk, so the desire to travel swept our compatriots with incredible power. Well, really, do not watch the same age as G.Senkevich travels the world, regularly looking through the "Club of Travelers"!

But, of course, that preparing a voyage is not an easy task, especially for those who have never faced such a problem, and in order to go abroad (even in those countries with which Russia has an official message on visa-free entry), thousands Various nuances, ranging from choosing a hotel and booking a room, ending with the issuance of travel and personal documents. In this case, it is necessary to help specially trained people, managers of tourism, who would help to solve such problems.
And when after all political cataclysms and vicissitudes, thousands of travel agencies appeared on the Russian market, like mushrooms after a good autumn rain, the tourism manager began to occupy a key position in them (naturally, only after the director). A competent management in tourism, which began to develop such companies, allowed them to dynamically develop and today to be leaders in the Russian tourism market.

So, what kind of profession is a tourism manager , which is so in demand today in the labor market? The Tourism Manager is a professional manager-manager who works directly with clients and offers them to use the services of this company in organizing recreation (in some cases business or personal trips).

Ideally, the tourism manager is a very competent and intelligent specialist who organizes a trip abroad for a client of the company. Today's management in tourism and service implies such a concept for working with clients, in which the tourism manager lays out information about the country to the potential client (is there no cataclysms, is it expedient to go there at that time, what rules exist in it, where to change the currency and ), Then announces the cost of the tour and explains in detail what is included in this tour (hotel name, number, additional paid or free services). If the client decides to buy a ticket, the tourism manager prepares the tour, and if the client wishes Even helps him to open a Schengen visa or another visa for different terms.

The tourism manager is first and foremost a great storyteller and a psychologist, because his task is to motivate the client to buy a tour, which means that he must be able to adjust himself to the "interlocutor" and also give him a maximum of information that could interest him, show prospectuses, Pluses "of this tour.
In addition, the manager should be "well-versed" not only in the prospectuses of his company, but also to know the history, culture, traditions and sights of the places where the client expresses his desire to purchase a tour. "Live", and not learned speech, as the management of tourism and service shows much more to the client than the listing of "dry" reference information.
The task of the manager includes the development of the company's policy aimed at working with clients. This special promotion discounts, and "last minute tours", and free tours for children up to, say, 5 years. This allows the company to create its image on the market, attract the maximum number of customers, which in the end, contributes to the prosperity of the company.

But management in tourism and service is not limited to this direction only. This is a broader concept, covering not only the excellent work of office staff, but also the organization of recreation for our tourists abroad, providing them with immediate assistance and a number of other tasks.

This constant improvement not only the quantity but also the quality of each tourist service, the development of the most beneficial interrelations between the travel agency and its partners (hotel administration, air carriers, tour guides).

Thanks to well-adjusted management in many market leaders, Russian tourism has reached a rather high level of its development and can make a worthy conference for Western tour operators.