Rights and duties of the secretary-referent

Many of us do not fully know what the duties of the secretary are. However, it should be clearly understood what exactly is included in the job description of this employee, before getting a job. Such a profession as a secretary first appeared in ancient Rome. And this post was considered important and endowed the person with great power, therefore only the man could perform the duties of secretary. Only by the end of the 19th century women had the opportunity to do clerical work.

Thanks to modern cinema, many may think that a woman in this position is only engaged in her own appearance, making coffee and working with documents. However, the duties of the secretary are quite extensive, ranging from absolute ownership of computer programs, finishing with the rules of business etiquette and working with clients. If you decide to comprehend all the subtleties of the profession, you should be prepared for the absence of a clear working day and absolutely unregulated work schedule. After all, you have to fully adapt to the specifics of the company's activities and the usual order of the boss.

Actually, the duties of the secretary-referent presuppose the presence of higher education, fluency in English, since the assistant manager is in some ways his person, the main component of the company's reputation. The common image of a sexually educated but uneducated woman in life is completely useless, because no partner or client will seriously treat such a leader.

So, what are the functional duties of the secretary? First of all, in this position you need to receive incoming calls and give a qualified answer to all questions. In order to be aware, you should clearly know the schedule of the boss, as well as understand the subtleties of the specifics of the company's activities. The answer to any phone call should be made using stable expressions, that is, you need to speak from a third party. People are different, and the secretary is necessary in every situation to be able to maintain self-control and not fall to rudeness or tone increase. Thus, the culture of communication is considered one of the most important moments.

In addition, it must be understood that it is through the secretary that a large number of various documents pass concerning the main activity of the company and directly belonging to the management team. It is necessary to have the ability to systematize the flow of incoming documents in a short time, in order to find the required folder if necessary. Timely to organize an effective teamwork is also an important skill, as the secretary's duties include the reception of visitors, including the organization of unplanned meetings.

In some firms, this employee is responsible for controlling the availability of office supplies that ensure normal work, not only in the secretariat, but throughout the office. And of course, you have to buy basic products, because to maintain the image of the company guests should offer tea, coffee and snacks. It is very important for a manager to find an employee who is able to follow his instructions accurately and in a timely manner, ensuring an efficient work of the office. A competent secretary should be competent in a number of financial matters, as it is very often necessary to fill out financial documents and send them to other instances. Naturally, if a mistake is made, the person of the company suffers.

Thus, the smart leader independently considers each candidate for the post of secretary. During the interview, he tries to understand how educated a person is, communicative and able to make decisions in extreme situations.