Reviews: taxi "Yandex". Calling, calculating the cost of a trip

Today, a lot of Internet services are working to make our activities in real life as comfortable as possible. There are hundreds of examples for this, and taxi companies also treat them.

In today's review there will be a speech just about one of these services - about a taxi "Yandex". Calculate the cost of the trip, learn more about the driver, the car brand and its number - all this can be done with your smartphone in just a couple of clicks. Applications that integrate drivers and customers, perform the role of smart controllers that work clearly and without stopping 24/7. For this they are loved by users, and the same high popularity of such solutions can be explained by this.

About what will be the interaction of a person with the Yandex.Taxi service, the company's tariffs, the benefits and disadvantages of the results of such cooperation - read everything in our article.

Description

The largest company in the Russian market, Yandex, is known by millions of people. All of us at least once in our life used this search engine, as well as an additional service under this brand. In particular, it can be "Mail" or "Photo", as well as something else from the same category.

But if you read user feedback, the taxi "Yandex" also functions on a par with other services available to people. Why is it so useful?

All of us, if necessary, get somewhere faster to use taxi services. This is a useful form of transport in a situation where the route or conditions of transportation in public transport are not suitable for you. You call or "catch" the car, negotiate with the chauffeur, and they take you where you want.

But very often taxi services are used in hurry, when there is simply no time for additional discussion of the order with the dispatcher. And by calling the standard short numbers of services, we often either receive a message "there is no car in your area," or we will have to pay too much. And this is not taking into account such "features" as a dirty car, a rude driver and so on.

Purpose of the service

As noted by the reviews, the taxi "Yandex" exists to solve this problem. It struggles with the nuances that we mentioned above, in every way trying to improve the level of service and at the same time reduce the price of the trip.

Thanks to the advantages of high technologies (namely, availability and portability of smartphones, the convenience of working with mobile applications), the service "Yandex.Taxi" (Moscow, St. Petersburg or any other city) allows you to order a more comfortable car faster, while providing for drivers more the number of orders. In addition, the application has the advantage of paying for a trip, because it makes it possible to pay the customer in the form in which it is more convenient.

Well, finally, in "Yandex.Taxi" tariffs are obtained (in the end, taking into account bonuses and discounts) lower than competitive services. Due to this, of course, the service is more beneficial for ordinary users.

However, now we conducted a brief analysis of the company, which described only the superficial signs of its work. Next, we will make a more detailed description of what the client receives by downloading the "Taxi" application from Yandex.

Interface

In the event that it is a question of any Internet project, an important role in the question of its evaluation is played by what kind of design it has, how its appearance is arranged. In particular, we mean the Yandex taxi interface.

Calculate the cost of the trip or specify where to go, the user can in all similar applications (which, by the way, is not so little already). However, the way it is implemented differs significantly.

For example, to understand how to specify the desired route and how to pick up a driver, it will not be difficult. For this purpose, the program has special tabs and notifications. Despite the fact that in some reviews the design is called obsolete, it is, at least, understandable and simple for most novice users.

The remark can cause how the system of updating the cost of the trip is implemented. Users repeatedly pay attention (in their responses) to the fact that the price differs depending on the services of which company you use. And it is very difficult to know exactly what tariffs are applied. In general, prices are often different, but a separate chapter will be devoted to this.

Order Speed

One of the obvious advantages of working through applications should be the speed with which you can call the car. If you take into account the reviews of regular users of the Yandex.Taxi service, the cars here come really fast. This is explained by two reasons.

First, the client has a special intuitive system for entering the destination. Beginning to enter the name of the street where he should go, the user sees the options suggested by the system, which often coincide with his intentions.

Secondly, as the reviews indicate, the taxi "Yandex" is guided by another service, developed by the same company - "Jams". With its help, the application can quickly calculate a shorter and faster way by which the car will deliver the passenger. Competitors of this option, of course, do not.

Driver Information

Many customers, calling the car in order to get to the right place, think about the issue of their safety. It's about whether you can trust a taxi driver, and it's not dangerous to go with him (especially if the car is calling a girl at night). We know that for this there are even special services in which drivers are women.

As the reviews show, a taxi "Yandex" can solve this problem by providing information about the driver. In particular, it is the make and model of the car, its license plate and the name / surname of the person at the wheel. All this allows you to know in advance who will come to you and which car. So the question of safety and comfort during a trip is solved.

Car route

Unbelievably great advantage of ordering a car through the service "Yandex.Taxi" (Moscow) is the ability to see the map showing the route of your car on the map. This helps, for example, to more accurately calculate the time when you need to leave the house. This solution is realized due to communication with the driver and the presence of a GPS receiver in the car.

However, if you believe the reviews, then the information about where the machine is now, does not always coincide with reality. For example, it may be that your taxi is still far away on the map, and the driver calls and tells you what's under your house. Whose fault is unknown, but if you notice that your driver is still too far, although you left a long time, do not worry, it may be a glitch in the system of tracking his route.

Cost of services

The price of a trip from Yandex is a separate story. As we already mentioned, the application prompts the user to calculate how much it will cost to reach a particular destination. On the one hand, it is a very convenient function, thanks to which you can precisely select the most accessible variant of travel.

On the other hand, there are reviews describing how Yandex.Taxi works. They note that very often the declared cost of the service does not correspond to the figure that the driver makes at the end of the trip. The difference can reach a double value: for example, instead of the promised 199 rubles from the client will require 459. When asked why the driver reports a completely different amount, he responds that such a cost was shown to him by the system.

Therefore, if you use the services of the described service, do not trust the originally declared cost.

Comfort of service

The question of how convenient it was for you to travel is also very important. After all, the cleanliness in the cabin, the cleanliness of the driver, the style of his ride - all this creates an impression of how Yandex.Taxi works in general.

For the control of drivers there is a whole system of ratings and reviews. It works very simply: after each trip the client should evaluate his chauffeur and leave a comment. Based on this, the driver will be placed in the special rating "Yandex.Taxi". This will further affect the number of orders of this person and, of course, his income.

Employment

"On the other side" reviews about the company are also different. Someone from the drivers at the specialized forums praises how the work is set up in Yandex.Taxi. Like, like the system, when you are given a large number of orders; If you work on the conscience - the passengers' reviews play a role. Someone enjoys the interaction with the electronic order service, which eliminates the need to be on constant communication with the dispatcher.

At the same time, there are complaints about low tariffs, inadequate customers and many other problem situations that taxi drivers may encounter in the course of their work. Perhaps some problems are relevant for other services (including those not related to mobile applications). But the fact that cooperation with the company opens up some prospects and gives you the opportunity to earn more is a fact that is indicated by the number of cars connected to the service. Apparently, the work in "Yandex.Taxi" can indeed be profitable.

Reviews

Today it is convenient to learn something about the product or service, by studying the feedback left. We did the same in the preparation of this review. The results are described above, in short, in their comments users praise the very idea of the service, its organization, ease of use. Many people say that such a service is really needed, and that behind the mobile applications through which you can call a car, there is a future.

But, speaking specifically about Yandex.Taxi, people are outraged by pricing. Indeed, the discrepancy between the declared cost of a trip and the real one is the greatest disappointment that a client can expect. Because of this, many extremely negatively assess the work of the company, calling it fraudulent and in every way not recommending contact with it.

conclusions

If you reject the negative point, which relates to different prices for the service, then the service can be praised. Indeed, a taxi can be used at any time of the day or night, without waiting for you to call back the operators. Conveniently, you are offered the shortest possible route, given traffic jams and the situation on the roads in general. It is also important that you see who and what you will be lucky in advance.

Let's hope that the company will carry out further improvements to the service and enhance the service in every possible way. Then, undoubtedly, "Yandex.Taxi" can become the leader of the market for car orders with the help of a smartphone on the Russian market.