"Fair of Masters": customer reviews

More than ten years there is this portal selling copyright works. Many have found their business thanks to the opening of a store on this site. Someone has found a hobby, performing master classes of artists.

A tempting project to sell a handmade

This trading platform was conceived as a way of communicating artists and the possibility of selling their works - jewelry or souvenirs. In 2010, the founders of the site, competent specialists of the start-up and IT-technologies introduced its new version.

The emphasis has already been made on the commercial side of the matter. Denis Kochergin, one of the founding fathers, explained this idea: the master is a mini-company with its purchases, sales, advertising, and ratings. Do not deal with this - fall out of the market segment.

But too much to get involved in selling souvenirs at the expense of creative development is also dangerous, perish as an artist. Sharing ideas is the solution. At the same time, a new thought is acquired with details that would not have occurred to a single person. There is development thanks to social thought.

So started the updated "Fair of Masters", reviews about which were enthusiastic. I had to invest money to buy paid master cards, learn how to present my products, and profitably take pictures from different angles.

From a simple showcase for sale by Alena, Cherkasov's wife, her felt works, the site became an outstanding trading platform. On the day he visits up to half a million people. City of masters, not otherwise. And then a small country.

Expansion of activities and their consequences

So, a new country has appeared. With its Constitution (site rules), with its citizenship and passports (club cards of masters). And even with the highest penalty - expulsion from the country for violating the law.

The site became similar to Etsy, the American sales portal for handmade. It works on the principle of auctions, and all products there are of good quality, because for a bad tip they just close the store.

How to such a tough business is not used to the Russian philistine! Mysterious Russian soul protests against those who "measured harmony with algebra!" Gone are the rumors that the "Fair of Masters" was spoiled, reviews on the Web appeared not so much as negative - abusive.

And the administration is working there is bad, and the owners of the site do not report the complaint. And they do not know anything and therefore they can not do anything. Yes, and they sold their rights to some foreigner, now you can not really find the truth.

Do you recognize? Purely Russian moaning. The Ministers steal, the complaints of the craftspeople are not disassembled, they do not reach the tsar-tsar. And the Germans frowned at him, now do not wait for good. Classic!

Disappointment of customers

In fact, something has happened that always happens with increasing competition. Enterprising sellers began to sell consumer goods, rather than indoposhiv. Often the Chinese production. There are interesting reviews about getting "author's" dresses with unsweetened tags.

Let's not discuss the possibility of a home-grown designer to place an order for his models in China and let's face it. The trading floor is huge, it is ridiculous to check every potential impostor. Hope for the honesty of the seller too.

However, the "Fair of Masters" is blasphemously "the buyer's responses are full of resentment:

• Earlier on this site, silver jewelry of author's work was bought, and recently punchings of factory production began to come.
• Purchased agate after a year in the box in the cabinet changed color.
• Purchased boots raced for a month and began to fall apart.
• Pre-paid embroidery with beads has turned into a press with several beads.
• The buyer transferred the money for the dress before receiving the parcel. The dress did not come. Administration on the complaint only spread it out.

The scheme of unscrupulous sellers is this: an official purchase is made and the master takes the thing off the shop window, after receiving the money order, the order closes quickly and puts the buyer on the blacklist. And there is no evidence.

"Fair of Masters": reviews of sellers

There are two kinds of disgruntled sellers: beginners and old men. The last remember the bright times, when there were no Chinese fakes, all the masters were engaged in selling their work and solving creative tasks. And now, they sigh, it's not like that. Forgetting at the same time who helped them to rise and become famous.

The second, brand new, opened the store and spent two years without sales. Disappointed and shut it down. Neither studying the marketing steps, nor investing in advertising, they did not. The "Fair of Masters" was to blame - reviews about sales are written by such sellers unflattering. Excuse me, did you come to the trading floor or to the exhibition?

Feedback from Masters

Dissatisfied artists leave such reports:

• Some artists sent their work to customers. Those, not waiting for the receipt of cash on delivery, wrote a response, but refused to buy a parcel. Works returned to the masters, and they earned nothing.
• Satyut on the paid responses of competitors.
• Even after a lot of activity with the compilation of collections, the result is zero.
• Some masters characterize the site as a market for materials for creativity, overbought from "Aliexpress."

Work at the "Fair of Masters" is a business

There are people who are successful in communicating with this project. They singled out two points:

• Purchase of products on the site.
• Work in the Fair of Masters.

The responses of these lucky people speak of a lot of diligence and serious attitude towards their own business. They are mostly creative people, but they managed to force themselves to live according to the norms of our time.

First of all they want to remain citizens of this country of masters. Therefore, they unquestioningly correct blunders, even if the customer was mistaken in size. They know their rights well and respect the rights of others.

Communication on the forum is not considered to be an empty pastime. In the process of a free exchange of opinions, ideas and other information, the outlook widens, and the person grows professionally.

A single master, if he wants to be on the level, should engage in self-education and invest in himself. It's easier to do it in a team of like-minded people.

The spiraling of time requires additional skills: knowledge of the fundamentals of copywriting and SEO optimization, the ability to work with programs that process photos, and many related specialties. Progress goes forward, who manages to keep up with him, more successful than others.

Sometimes such people are perplexed when they hear about products that are not lasting for years or reciprocal rudeness. They just do not bring the situation to such extremes, preferring to start with themselves and keep silent for the sake of saving the client.

Work in the service sector implies such professional behavior. Why should artists stand out? This is illogical.

How to sell at the "Fair of Masters"

The "Help Center" section details how to create a store, promote it through keywords in the "Yandex" line, how to correspond with the buyer and change the conditions of the order (for example, another color of the product). Screenshots are given.

Those who managed to adapt to the routine, leave positive feedback about the site "Fair of Masters". Their advice will be useful for beginners:

• First of all, do not rush to open a store. "Yama" - a large territory, be like, look, read the rules, talk.
• Learn your niche, its potential buyers.
• Take into account the seasonality of sales.
• To have in parallel a shop on "Yama" your site and groups in social networks is justified and will only benefit. Although it is forbidden to advertise your sites on the "Yama", you never know which product will be bought.
• Think from the buyer's point of view: is it not difficult to deal with purchases?
• If everything is clear, ask for help from the old-timers and open the store. Take into account the mistakes of others.
• Be engaged in shop.

The owners of the site try to maintain a positive atmosphere, many tips and reminders of courtesy and responsiveness. There is nothing that can not be discussed and come to a consensus, says the Fair of Masters. Feedback from buyers who found their sellers speak for themselves.

How to successfully buy at the "Fair of Masters"

In the help section, the site gives instructions for using the purchase programs. The difference between ready-made work, manufacturing it on demand and an exhibition sample is explained. It is enough to go through the purchase procedure once in order to understand the principles.

Detailed step-by-step instructions with screenshots will help the beginner. If you contact the author of the product, he will most likely take the trouble to help make the purchase.

There are really enough options that arise when you buy the Fair of Masters on the site. Feedback from customers about the site as not very easy to handle. But this is because of the desire to protect customers and take into account possible misunderstandings. For example, you can change the terms of the transaction several times. For the sale of handmade it is normal - then the buttons are different, then the lining.

Experienced old-timers formulated their advice for beginners:

1. First the contract is concluded, the purchase goes through the basket and payment is made after acceptance of the purchase by the author.

2. Keep the receipt for the amount sent by wire transfer.

3. Tell the seller about sending money and take from him a written message on the "Fair" that the money has arrived.

4. When paying in cash, take a receipt.

5. Discuss the color, shape and all nuances. Allow or disagree on the changes. All write through the "Fair", this will help not confuse you with another customer.

6. The date of execution of the order is discussed separately, always be interested in what phase of the work. Then, if there are difficulties (interruptions to the material), you can correct the changes in time.

How to write a review on the "Fair of Masters"

The system of work of this huge online store provides for leaving feedback from customers about the product they liked or not. Also leaves a review and the seller. This increases the level of transaction security.

The deal closes automatically if there is a callback, otherwise it will wait 90 days to withdraw from the asset. Such an interface "Fair of Masters" - bad reviews or good ones, but anyone closes the deal. Feedback is voluntary, but convenient. So it's better to leave them, so that there is no confusion.

Some people buy a thing without registering, and therefore do not leave a response. Someone was able to register, but did not deal with the interface. Obviously, such buyers do not fully understand the importance of recall.

After all, there is nothing difficult in how to leave a review on the "Fair Masters." Since the seller does not face this problem, the instruction for the buyer:

• If the purchase is made and accepted by the master through the basket, officially, you can leave a review.
• We pass under the index "My Fair - Shopping", we see our thing, which we bought.
• Click on its title.
• On the opened page we press "Write a review".
• Put the smiley.
• If you want, write a few words.
• Click on "Leave a review."
• In the opened window we put "Ok".

Not everything is so sad

It is not always to blame for the unsuccessful purchases or sales of the "Fair of Masters", reviews of which are so sad. The tool is not responsible for the one who uses it. A site is a tool for sale.

Summing up the results of communication on the forum on the topic "Bad site", one master brought out the principle: according to the law of meanness, an honest cheater always gets a fraudster-buyer, and vice versa.

This is at least naive. We do not have the right to demand decency from others. But we can and should know how to protect ourselves. There is a certain ethic of behavior on the "Pit," as it is called. This is a set of simple rules that everyone can master. Who sold at the "Fair Masters", reviews of this type for sure met:

• Do not rush to order the thing you liked until you talk with its author.
• More important is not feedback, but those who write them.
• A conscientious author will never suggest switching to another site in order to discuss something.
• Buyers will do the right thing if they take a few screenshots of the purchase.
• Take care of receipts for payment.
• Make out the contract with the seller, only after you send the prepayment.
• If the transaction is not violated, it is not your fault that you act in accordance with the consumer protection law.

And do not be silent when you see injustice nearby. Collective solidarity can do much. To paraphrase a well-known expression, one might say: "Do not be afraid of scammers - in the worst case, they can make you lose money. Do not be afraid to lose regular customers - in the worst case they will go to your competitors. Be afraid indifferent - with their tacit consent our "Fair of Masters" reviews are received as unscrupulous businessmen. "

Those who think about selling their handmade products, but are afraid to set out on free float on this marketplace because of feedback, let them compare it with other options. Now there are analogues of "Fair", but they are not so untwisted.

Yet this is the first Russian project of this level, and here there are old-timers and real artists. After all, you can try and learn. And then make your website and deal with it.

And still, if you do nothing, nothing happens. Try, dare, learn to sell, learn to mastery. Grow professionally. And success to you.