Error "0" on "Tricolor TV" - what to do, how to fix it?

Specialists of the customer support service "Tricolor TV" are most often asked about the fact that there is no reception of TV and radio channels, and "No access", "Coded channel", "Error 0" or "No signal" appear on the TV, .

Error "0" on "Tricolor TV"

What should I do if a message appears on the TV screen?

Most often the error "0" appears when the access to the viewing of channels disappears. This is usually due to a failure in the receiver's program. The reasons can be many, down to a voltage drop in the electrical network.

In any case, if there is an error of "0" on "Tricolor TV", what to do - experts advise. Firstly, disconnect the receiver from the power supply for a while. Then turn it back on. This procedure takes about five minutes. When using the conditional access module, you need to remove it, and then put it back in the receiver.

Very often, instead of the "0" error message, the information in the form of "Coded DRE channel" is displayed. At the same time, it's impossible to watch ether broadcasts.

So what does the "0" error mean on "Tricolor TV"? The answer should be sought in the cause of the problem. There are universal ways to solve this problem, which are suitable for all types of receivers that are used to receive the channels provided by Tricolor TV. They can be used when channels are not displayed, but the "Info channel" is working.

Correction of error "0"

If a "0" error is detected on "Tricolor TV", how can I fix it myself?

First, you should check whether the subscription to the package services has ended suddenly. This is done in the private office on the official website or in the menu of the receiver itself. If the subscription period has expired, then this may well cause such a mistake.

Probably, the access card is incorrectly installed in the receiver, therefore it is necessary to check the correctness of its installation in the corresponding socket of the receiver. If a conditional access module is used instead of a card, then a check should be made in it.

If the card is inserted correctly, when you press the #ID button on the remote control, a message will be displayed on the TV screen showing its number.

Also, if an error occurs, it will not be superfluous to try resetting the receiver to factory settings. In other words, reset them.

This operation is quite possible to do on your own. You need to enter the menu of the receiver and go to the "Settings" section. It will be necessary to enter the four-digit code - we will type four zeroes 0000. After that it is necessary to find "Factory settings" and select the line "Delete settings", at the same time and the list of channels. There is nothing dangerous in this operation, after rebooting the receiver using auto search channels can be found again. Most often after this, the error disappears.

If the subscription is completed, and if the channels from the "One" package are not accepted, it is possible to search for free channels. Usually they are at the very end of the list.

In a situation where the receiver has been turned off for a long time, there may also be a problem with the "0" error, once the receiver is turned on. How to fix "0" error on "Tricolor TV"?

Do not turn off the receiver, and leave it on for eight hours, wait until the error disappears. Most often this happens much earlier, in an hour and a half. But this is only if both the antenna and the receiver are in good order.

Other causes of error

If there was an error of "0" on "Tricolor TV", what should I do if the "0" error was caused by poor quality or low level of the received signal from the satellite? Or lack of activation keys. In this case, if you just leave the receiver on for a long period of time, it does not help.

You can either send a request to the support service, or try to fix the antenna yourself.

It must be remembered that when the receiver is expected to be activated, it must be switched on to the first channel - that is, to the IORT, and no other channel. Regardless of whether there is a translation on it or not.

If the conditional access module fails, an error may also occur. To determine the version of the installed software on the receiver, press the remote control to enter the "Status" menu. You can resume the software yourself, while it is better to provide repair to a specialized service center.

In most cases, the error "0" also appears when the satellite receiver is overloaded.

How to fix the problem

Having dealt with the question what is the error "0" on "Tricolor TV", we perform several actions for its elimination on our own:

• Wait for a while (usually 8-10 minutes), and the channel is likely to start the broadcast on its own.
• Reset the receiver by turning it off for 3-5 minutes and then turning it back on.

So in which situations, most often this error occurs.

The TV shows "No Signal"

First, first you need to try to determine who issued this message - a TV or a receiver. Click on the remote control on the button "Ok" - if the outcome is favorable, the channels "Tricolor TV" should appear on the screen, otherwise the inscription will appear that the channel list is empty (which means the error "0" on "Tricolor TV").

If the receiver responds normally to pressing a button, the cause of the error may be hidden:

1. If a satellite dish with a small diameter (50 to 60 cm) is used, or if it is installed poorly and is not properly tuned, then the signal may be absent due to precipitation. It can be rain and snow, even dense clouds.
2. Antenna tuning could be lost. For example, because of strong winds or blizzards. You will either need to fix the satellite dish adjustment yourself, or call a specialist.

How to set up the antenna yourself

In principle, there is nothing difficult to configure. You just need to change the position of the antenna and watch the TV screen. The antenna should be moved gradually, slowly, literally in centimeters. Once the image appears on the Info channel, the antenna needs to be fixed.

If you call the special scale indicating the signal strength by pressing the red "F1" or "i" button on the remote control twice, the signal strength at the bottom of the screen on the left and its quality on the right. In order for the channels to be accepted stably, it is necessary that the signal level is not less than 70%.

Sometimes a situation occurs when some channels are not displayed, a message appears that there is no signal, while others are displayed normally. The reason for this may be that the transponders have changed - the frequencies on which the channels are broadcast. You need to rescan them either in manual or automatic search mode.

It is necessary to enter the menu and select "Channel search" Tricolor TV. "Then scan the channels.

An error may also occur in the event of a failure of the satellite antenna converter. Then it is necessary to replace the converter itself.

When the reason is that the coaxial cable is damaged, it is necessary to replace the cable. You can repair it, but the signal quality can be worse. The location of the cable connection can cause additional interference in the reception of the channels.

The receiver does not respond when the "OK" button is pressed.

• If a GS 8306 receiver is used, the outputs of the receiver itself are randomly moved. The fact is that on the remote control in the left upper part there is a button, an unintentional click of which causes the outputs to change, the image disappears. Check what output is now active, you can visually check the indicator. RCA - bells are shown, HDMI - the indicator glows in the bottom part.
• It is possible that the reason for the error is the television receiver itself. It is necessary to check whether the randomly connected input is not connected correctly. It is necessary to find the "Resources" button on the remote control and press so that the output corresponds to the selected mode - Scart, HDMI or RCA.

If one of the following appears on the television receiver screen: "Coded DRE channel", "No access", "Error 0", then we check the following:

- Subscription activity "TV Tricolor". The error "0" on the second receiver is also checked either through the personal cabinet on the official site or in the "Personal Area" section of the receiver.

Subscription for services is active

1. You should make sure that the receiver determines the Tricolor smart card.
2. Does it determine the ID number of the satellite receiver.

Menu item of the receiver "Status"

In case the ID number does not exist, then:

• If you are using a receiver that uses a smart card for receiving channels, the GS 8306, GS 9303, GS 8302, GS 8304, GS 8300N, you must first unplug the receiver from the network, remove the card, make sure it is installed correctly, insert it back in and turn on the receiver In the power network.
• If the receiver is operating without a card, and these are receivers using MPEG2-GS 8300, GS 8300M, most likely the access module has broken. I'll have to contact the service center where the module will be repaired.

In a situation where the ID number is defined and the subscription does not end, then:

• You must reset the settings to the factory settings, reboot the receiver, and then the setup wizard will be activated and the channels will be scanned again.
• If the receiver has not been turned on for more than three days, you will need to get the activation keys again. To do this, by rebooting the receiver, it should be enabled on the channel "Infokanal", and if it shows, go to the channel "Film screening" - after which the channels themselves are usually decoded.

In order to avoid the error "0" on "Tricolor TV", what to do if the receiver still turned off when leaving for a long period, for example? I'll have to activate the keys again.

To prevent the error message from appearing, you should sometimes leave the receiver on the network, for example, overnight.