Duties of the barman. The main duties of the waiter-bartender

The concept of "bartender" came to our lexicon not so long ago and has American roots. If this concept is broken up into parts, then it turns out that this is the "man behind the bar counter." That is, the one who is behind the bar and is responsible for alcoholic beverages.

Who is a bartender?

The first time about this profession began to speak in the United States of America. At a time when trade began to grow in stores, in order to increase sales, the owners introduced the function of selling and bottling alcohol on the spot. Later these two zones were divided, and the store began to exist separately, and the bar itself. The bartender's duty is to service visitors. In order to attract more visitors to its establishment, true professionals arrange a real freestyle show, surprising customers. This work usually takes place in the evening and at night, among loud music and drunken surroundings.

Personal qualities of the barman

In order to become a barman, a person must possess such personal qualities as a good eye, care and excellent memory. After all, you need to remember which of the visitors ordered a cocktail. Since this work is an eternal relationship with drunken people, a sense of humor is also welcome. The skills of business communication or simply the ability to avoid conflict situations will not be superfluous. And also the person of this profession should be in excellent physical form and not be inclined to alcoholism.

The barman should be friendly and sociable, be able to support the conversation. Often people come to such establishments with problems that they would like to forget about with the help of alcohol. Supporting a person in a difficult moment can become a guarantee that he will become a regular visitor.

What should a bartender do?

The duties of a bartender include the following: he must learn commodity science, know his entire range of alcoholic beverages, as well as the right conditions for their storage. In addition, you need to understand the rules of preparation and release of cocktails.

The duties of a bartender include the following skills:

1. He should make excellent use of the equipment that is provided to him for work.
2. It is necessary to be able to prepare drinks according to previously created recipes.
3. Be sure to quickly and accurately calculate the proportions of alcoholic beverages.

Barman job description

When applying for work, each new employee is provided with an instruction for studying, which clearly indicates the official duties of the barman and other workers in the drinking establishment. This document also specifies the schedule of work, salary conditions and much more. Based on this document, we can say that the barman's job duties are as follows:

• To accept orders and conduct consultations on drinks;
• To serve visitors without leaving the bar, treating them with drinks, and also ready-to-eat dishes;
• To prepare alcoholic and non-alcoholic beverages;
• Make a calculation;
• Keep in a clean and tidy bar and a showcase with drinks;
• To monitor the quality of musical instruments.

Where can I get a job as a bartender?

You can work as a barman in various institutions, which include service bars, regular cafes, grill bars, clubs, restaurants.

Duties of the barman in the cafe and waiter-bartender are not very different in their functional saturation. These two specialties assume practically the same working conditions. The duties of the waiter-bartender consist in accepting the order from the client. In case of any difficulties, the employee must offer the visitor a dish or a drink at his discretion. The duties of the barman waiter are also in the preparation of the order, its design, and also the presentation of the ready-made dish to the client. The work surface must always be kept clean and in order. The duties of the barman in the cafe also include settlement operations with the guests of the establishment.

The work of a barman in a restaurant

Duties of the restaurant barman consist in preparation of a bar for the reception of visitors, storage of necessary utensils, provision of necessary alcoholic and non-alcoholic beverages to customers. The bartender of the restaurant should greet guests according to certain rules and regulations that are adopted in this institution.

Official duties of bartender-cashier

The barman-cashier is at the disposal of the director of the bar and carries out all his instructions. Also, an employee can follow the instructions of the chef, but only if they do not contradict the guidance of the chef. In the duties of bartender-cashier, in addition to the above, various technical aspects are added. The employee needs to come to work before opening the institution, in order to tidy himself and his workplace. It is strictly forbidden to leave your place without the care of the waiters. A bar worker should be present during the reception of drinks and other products, at the end of the working day, make orders for products. During the inventory, the barman-cashier must be present personally. Also, he should fix the malfunctions of the equipment and the fact that there are bits of crockery. He must always and on time check the certificates for drinks and be ready for a sudden check.

Barmen-cashier according to the job description monitors the state of technology and lighting, both internal and external, in the bar.

For violation of duties, the following punishments may be imposed on the employee: reprimand, loss of bonus, suspension from work or dismissal.

Process of receiving and executing an order

Having seen the person, it is necessary to greet him and clarify if the customer has decided on the choice of a drink or dish. If the visitor came to the institution for the first time and is not familiar with the menu, it is worthwhile to offer him several options for drinks or dishes. After receiving the order from the client, the barman starts to execute it.

The mistake of many employees of this profession is that, upon receiving an order, they immediately begin to implement it. It will be much easier and faster to work if he finds out what the other visitors are ordering and can combine several orders into one.

Another lesson for barmen beginners is that during a strong influx of people it is better to sell alcoholic drinks and cocktails from cheaper ones, and in quiet hours for sale use alcohol of more expensive varieties.

Strictly forbidden employee to exert pressure on the customer and impose a drink on him. There are two types of sales in bars. First - when as a result of the absence of a drink at the bar, the client is offered an equivalent replacement. The second is when instead of the missing drink an alternative is proposed in the form of a more expensive and qualitative variety.

If the client says that he wants to celebrate with the girl an important event in their life, then an excellent option would be to offer them a bottle of champagne or wine.

Professional growth

Start a professional activity as a barman everyone can. For this, there is no need to have a special education. It's just fine if the person holding this position will have freestyle skills. This ability will raise its popularity among visitors, and for the sake of the show with bottles the bar will be visited by a large number of people.

If the barman is very good at wine, then he has a great opportunity to go up and take the sommelier's place at restaurants.

If the employee has a desire to become a director, and maybe, to open his own business, then he needs to get higher education in the hotel and restaurant business.

Bartenders specializing in coffee have now become popular. They are also called "baristas". These employees have all the secrets of making this drink, the methods of its storage and filing. They do an excellent espresso, but they can surprise any customer by making an alcoholic beverage based on coffee. A huge plus for a bar worker, especially in a cafe, will become the skills of latte art. Latte-art appeared quite recently and implies the ability to create various images, patterns and inscriptions on coffee foam.

The initial educational stage can be courses of restaurant or hotel business, which can be completed after 9 or 11 classes.

One of the types of employee promotion is the vacancy of the senior barman. The duties of the senior bartender intersect with the duties of the bartender-cashier. In addition to the main activity (selling drinks, calculating customers), he is responsible for filling out the documents, availability of invoices, looking for no violations in the hall.

So, we found out the main duties of the bartender. For a resume For this vacancy you need to remember all your best qualities. In the column "Additional skills" it is necessary to indicate personal qualities that are positively estimated by employers. These include: ambitiousness, commitment, responsibility.

The barman is the hallmark of every establishment. And at work it is necessary to remember the following: one satisfied customer who left you, tomorrow will lead to the new four.