Communication in management

Organizational, as well as communicative qualities - this is what each manager should have. Representatives of this profession, of course, constantly interact with people, and therefore must be able to communicate their thoughts to them in every possible way. Without special methods and techniques in the management of success is not achieved.

Communication in management is nothing more than the process of transferring and receiving any information, the exchange of information or experience. It is necessary for the enterprise to function exactly as it should. The manager spends most of his time on it.

Communication in management is so important for the reason that it provides the opportunity to coordinate the activities of all employees of the enterprise. It also allows you to establish all kinds of external contacts.

Internal communications in management are divided into two groups: horizontal and vertical. In themselves, vertical communications are divided into ascending and descending. Undergoing communications is understood as the process of transferring information from subordinates directly to managers. Most often this is how reports are passed, rationalization proposals and so on.

Top-down communication in management is the transfer of information from managers to their subordinates.

Horizontal communications are the exchange of information and information between employees who are on the same level. With the help of horizontal links, as a rule, there is a transfer of experience, personal information, data on the results of work. Interpersonal communication in management is important, because to a large extent it is through them that the psychological climate within any collective is established.

External communications are the exchange of information that occurs outside the enterprise. In other words, the contacts of the enterprise and the outside. This type of communication helps attract new customers, improve interaction with the old, analyze the desires of consumers, get information about new technologies and so on.

Very often it is the speed of information transfer that determines the efficiency of the enterprise. Everything can be good only when the necessary reliable information is delivered, where it is necessary without delays and any delays.

Unreliable information can cause big problems. It will not only cause a malfunction in the enterprise, but may lead to its ruin. All information received in any way must be instantly checked. Employees who can give inaccurate information should be under special control.

Communications can be divided into groups and based on other attributes. For example, there are verbal and non-verbal communication in management. Verbal communication is understood as a process in which information is transmitted through words. Immediately note that we are referring not only to the spoken words, but also written.

A written form for an enterprise is of great importance. The entire document flow is connected with it. It's not difficult to believe that when making deals, the emphasis is not on oral assurances, but on documentary design.

With nonverbal communications, various gestures, facial expressions, looks and so on are used. In most cases, both of these types of communications complement each other. In some situations, certain contradictions can be observed. They can be related to the fact that a person does not believe in what he says, hides his true attitude to this and so on. Often, non-verbal communication issues people, wholly or partly reveal their lies.