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Why does not SMS come? "Beeline": problems with messages

Many subscribers had to face the question of why SMS does not come. "Beeline", like other cellular operators, allows you to configure text messages in the background, invisible to the client mode. Immediately after the SIM card is installed in the slot of the mobile gadget, the standard setting will be performed. In the future, the subscriber will be able to adjust the parameters, in the event that SMS does not come to Beeline, and this is due to the settings of the device. However, the presence of problems with sending and receiving text messages can not always be due to the settings of the smartphone or tablet PC.

Why SMS does not come to Beeline: common reasons

Missing the necessary settings in the mobile device.

Disabling the SMS service on the number.

Problems with the mobile gadget.

Overload / breakdown of base stations.

The presence of a number in the blacklist (this is relevant when it comes to problems with sending messages to other numbers).

Checking the status of the SMS service on the number

If SMS does not come ("Beeline") and text messages are not sent, then it should be specified whether the corresponding service is connected to the number. It should be noted that the SMS service is connected to the SIM card by default and is included in the list of basic ones. The subscriber can not independently manage it, the disconnection and connection is made by employees of the contact center or the office of the operator. Thus, in order to check whether the service is operating on the number, you should call the operator at toll-free number 0611. The specialist will check its status and inform the client. If the service is disabled, you must ask to activate it, otherwise the client will not be able to start talking via text messages.

Configuring the service in the mobile gadget

Also, the problem related to the fact that SMS (Beeline) is not sent or received, can arise due to the fact that there are no necessary settings in the mobile device. Parameters are set in modern gadgets automatically after the sim card is in the corresponding slot. In some cases, it may fail and set the parameters necessary for sending and receiving SMS, the subscriber will have to independently. How can this be done?

Go to the text message settings section and check the values specified in the following fields:

  • SMS-center number is + 79037011111 ;
  • Type of messages - Standard / Text / SMS;
  • Data transmission channel - GSM.

If the information is different in the settings of the mobile gadget, you should correct them in accordance with the above values.

For "apple" devices, it is possible to configure the SMS center by entering the USSD-request * 5005 * 7672 * + 79037011111 #. After dialing the current combination, you can be sure that the number in the corresponding field will be registered correctly. Other parameters (message type, data link) should also be checked in the settings for test messages.

Large load on operator base stations

Do not come SMS to the phone "Beeline" in those moments when the base stations of the operator is carrying a large load. This situation can often be found on holidays - subscribers begin to actively use communication services to contact their relatives and friends, congratulate friends and colleagues. The owner of the SIM card of the black-and-yellow operator will have to wait until the peak of activity of using the services of communication passes.

Engineering works

Why do not SMS come to the phone (Beeline)? You can ask such a question to a contact center specialist by dialing him at 0611. There are chances that communication problems arose due to the fact that technical work is underway. In this case, the employee will inform the subscriber about this and will give an approximate time for their end.

Malfunction of mobile gadget

The failure of a mobile phone or other technical malfunction can also cause the inability to use the SMS service. The correct way in this situation is to check the sim card by installing it in another phone or tablet (with support for sending / receiving SMS). If in another device it functions in the normal mode, then the problem is unambiguous in the first device. Otherwise, if the situation in the other phone is the same, then you should check that the SIM card is working and make sure that the service is active on it.

The presence of a number in the black list from another subscriber

If SMS does not arrive ("Beeline" is the operator from which the message is sent) to the phone of another subscriber, then, perhaps, the problem is that it is blacklisted. As a rule, such a service, which allows to refuse receiving calls from unwanted numbers, does not block text messages from the subscriber that is blacklisted. However, the operator "Tele2", for example, by placing the person's number in the lock list, you can forget not only about incoming calls from his number, but also text messages. It is likely that the inability to drop the message is connected with this.

In this case, sending a message from the mobile device, as such, must pass correctly. But the report on the delivery of this message will not arrive to the sender until its number is removed from the blocked list or the waiting time for sending the SMS does not end.

Virus software

The cause of problems with the SMS service may be the presence of viruses in the operating system of the mobile gadget. To cope with malicious software will help anti-virus programs that can be downloaded through a standard market for a specific operating system.

Invalid Dialing

When you enter a number to which you want to drop a text message, you can easily make a mistake, especially if it is not listed in the contact book. To make sure that such an error is excluded and the message can not be sent because of an incorrect number entry, you should check the sequence of digits.

Conclusion

In this article, the topic was discussed, why the SMS ("Beeline") does not come and a description of common reasons is given. In order to understand which one is available in a particular case, you should first make sure that the service is activated on the number, there is enough money on the balance to send the message, the mobile gadget is working (for this you need to insert a SIM card into another phone - if you also send it And I can not accept SMS, the problem is in the number itself). If you can not determine and eliminate the cause yourself, you should contact the operator's support line - 0611 or the sales and service office. By the way, here it will be possible to replace the SIM card if the problem with communication services has arisen because of its malfunction.

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