How to disconnect all subscriptions for "Tele2" via phone?

Periodically, subscribers of mobile operators, including "Tele2", have to deal with the problem of incomprehensible write-off of funds from their account. Often the reason for this are all kinds of subscriptions that are connected to the number. Whether their connection was made by the subscriber himself, or by the cellular operator - one can not always say with certainty. How to get rid of unnecessary information packets and how to disconnect all subscriptions for "Tele2", we will describe in detail in this article.

What is entertainment content, and how can it be connected?

Subscriptions include additional services that connect to a number and provide an opportunity for customers to regularly receive information of a certain nature (for example, anecdotes, news, +18, horoscopes, various offers, etc.) on a fee basis (subscription fee for such packages can be daily, Monthly or at all arbitrary).

The connection of such content dispatches can be initiated both by the user himself and by the specialists of the customer service department within the framework of scheduled call-up of subscribers. Independent connection is made:

• By entering a specific combination of characters on the phone's keyboard;
• When specifying the phone number on the Internet, on the portal providing similar services (the user does not always notice the information that activation of the subscription is carried out on a fee basis).

How to disable all subscriptions for "Tele2" yourself

There is a fair question: can a subscriber, who himself activated this type of service, get rid of them with his own hands? Is it compulsory to contact the specialists of the customer service to stop charging off your account? The answer will depend on whether the subscriber knows which subscription he has connected to his number.

If the activation was unintentional and the customer found out about the availability of some service only after the balance has been reduced, then an appeal to the specialists of the Tele2 client service will be inevitable.

Checking the list of connected services / packages / subscriptions

To determine what specifically caused the disappearance of funds from the account, you should review the information on the number and find out if any additional options are activated. You can check this information in several ways:

• Through the Internet, by going to your personal account (to the official website of the mobile operator or via the mobile application) using the phone number;
• Through the contact center "Tele2" (for current subscribers there is a single number for calls to the support service - 611. It is not necessary to wait for the answer of a specialist, you can use the services of an automatic informant);
• By entering special commands * 153 # and * 144 * 6 # (in this case the information will be displayed on the screen of the mobile device).

If in the course of checking the list of services it was not possible to identify additional options for which money could be written off, then it will not be possible to independently answer the question about how to disconnect all subscriptions for "Tele2". However, you can order a detail (a document with a detailed description of all the write-offs of funds from the account for the specified period), which can help determine why the balance has changed.

Attention! The service of obtaining the detail is paid.

When is the help of a specialist necessary?

If it is not possible to clarify the situation with the presence of subscriptions and write-off of money from the account yourself, it would be quite reasonable to involve a specialist of a client service or an office employee to view information by number. Seeking help makes sense in the shortest possible time.

The specialist will look through the information on the number and tell you how to turn off all subscriptions for "Tele2". In some cases, only the operator can deactivate the hateful service.

User Response

Let's figure out how to disconnect all subscriptions for Tele2 immediately. Connection of additional services is performed using a certain sequence of actions (entering a combination of characters, indicating the number in the form of a site, etc.). Thus, it turns out that the deactivation of each subscription and service requires certain operations. And this means that the question of how to disconnect all subscriptions for "Tele2" by one team is not entirely correct. Even a client service specialist can not answer it. Below is a list of commands that can be used to disable paid mailings:

• "You are an eyewitness" - * 144 * 1 #.
• "Chameleon" - * 110 * 20 #.

If you receive daily messages containing a horoscope from a three-digit number 396, you can disable the distribution only through "My themes" in the mobile application or through the contact center specialist (you can call 611 by phone).

Service Management

Now we will find out how to disconnect all subscriptions for "Tele2" through the phone on which the mobile application is installed. What do we need to do? The official application of the company "Tele2" installed on the mobile device can be used not only to view the connected services, but also to manage them. Some subscriptions can also be displayed in this list. To connect or not to use packages or services is easy enough, you just need to follow the prompts of the application. This method will avoid a visit to the office of the company or a call to the contact center. You can download the mobile application through the store for devices (PlayMarket, AppStore, etc.). Its installation and use are free.

What "Tele2" services can be useful for subscribers?

After the question of how to disconnect all subscriptions for "Tele2" has disappeared, you can think about connecting really useful services that will add a number of benefits. Here is a brief description of some of them.

• Conference call . A service that will be popular with business people who need to communicate with several interlocutors at once. It is provided completely free of charge and can be managed by the user independently. To turn on, you need to dial the following sequence on the phone: * 107 * 4 * 4 * 1 #, to disable - replace the unit with "2" at the end of the command. You can also manage this service through a customer service specialist.

• Refusal to receive information SMS and MMS messages . Another option that may be of interest to those who are tired of various newsletters. It is also managed by the user. Its activation is possible through a mobile application and a personal cabinet, as well as through a customer service specialist.

Conclusion

In order not to think about how to disconnect all subscriptions for "Tele2" from the phone, you should carefully treat all messages coming to the device and portals that offer similar services. Inadvertent entering numbers can lead to regular write-offs from the cash account. And the solution to the problem with the disconnection of subscriptions can last for an indefinite period. Also, periodically check the set of services and subscriptions that are connected to the number. To do this, there are a number of convenient methods and tools, ranging from a mobile application and ending with an autoinformer, which is available to subscribers on a call to number 611 before connecting with a specialist. Choose for yourself a convenient option for exercising control over the funds available on the account.