Why does not go to Skype: reasons and possible solutions

There are times when you want to communicate with close people so much, but the program for making calls does not work. And relatives are all waiting and wondering: why does not the user enter Skype? This article describes the causes of the problems and how to fix them.

Problems with Skype"

Often the application does not work, because it is blocked by the antivirus. In order to make sure of this, you need to disconnect the installed security and try again to go to Skype. A firewall can also block an application. If this is the case, you should add "Skype" to the list of permitted programs.

Viruses can disrupt the application. If there is any doubt on this, you need to scan the system for malicious programs by downloading it from the DrWeb LiveCD.

Why does not the user who has no viruses come to Skype? It may incorrectly enter a login or password. In order to fill the fields with the correct data, you should write them first in any text editor, then copy and paste them into the required field. If you can not remember the password, you can use the special link for recovery under the input form. Similarly, you need to act if the login is forgotten.

No connection

In addition, the computer may not have an internet connection. The user opens the initial window of the program, but does not enter into Skype. The application can not exit to the network, so it does not start. To make sure that you have a connection, you should open any site in the browser. If it does not, you need to pay for the service provider or turn on the router. It can help restore the connection by rebooting the network or even the computer. In most cases, after the last action, the program starts working again.

The application did not start

First, you need to update it if the latest version of the program is not installed on the operating system. Why does not the user who correctly perform this action come to Skype? Perhaps the problem lies in the user profile. To fix the problem, click the secondary mouse button on the application icon and select the word "exit". The program closes. Then you need to select a directory with the user account name and find the main.iscorrupt file there. It is necessary to move it to the desktop. Then you should try to authenticate. If this does not help, you must abandon the existing user profile.

Alternative solution to the problem

You need to go to the Start menu, type% AppData% \ Skype in the Run line, and press Enter. You can open the window using the Win + R keys and set this command. After that, the directory with the application profile will open, there you need to erase the shared.xml file (beforehand, making all the hidden objects visible). Then restart the program.

In order to make hidden files visible , you need to open the "Directory Properties (Folders)" item in the "Tools" menu. Then you need to switch to the "View" tab. Then you need to check that the option "Show hidden items" is activated.

Additional solutions to the problem

Why does not the user of Mac OS X, who performed all the specified actions, enter Skype? For this operating system, the standard instructions are not suitable. The owner of the computer must exit the program and open the user's directory. Next, you need to go to the "Libraries" folder, then application support. Open the Skype directory. In the latter file there is a file named shared.xml mentioned earlier. It must be erased.

In addition, you can download the portable assembly of the application or install "Skype" in a different directory, for example, on the second hard drive. By ticking the item "run in compatibility mode" and putting your operating system in the program properties, you can avoid errors in the equipment.

Skype does not come: what to do

If the above methods did not help, you can specify the proxy number in the proxy settings is 8080. Sometimes the program can not load the database. To fix the problem, you need to close the application and log in to the profile in the specified path: C: \ Documents and Settings \ _system_name_Skype \. The entire profile directory should be erased. Pre-it must be archived. After that, you can try to open the program again. Sometimes it helps not to delete, but even to simply rename or move to another disk partition of the profile folder.

Do not receive information from the site

Often the application can not load the required database just because a second copy of Skype is enabled. Even the repeated exit from the program does not give results. In this case, you need to check the hard disk for errors. You need to go to the "My Computer" folder, right-click on the drive and select "Properties". Next, switch to the "Service" tab and click on the "Run Check" button. In the window, you should mark the item "Automatically fix errors" and start the task. Then, restart the computer and try to authenticate again. If this does not work, you need to press Ctrl + Alt + Delete, switch to the Processes tab and exit Skype.exe, and then try to start the program.