Serena Residence 3 * (Bulgaria, Sozopol): hotel description, services, reviews

Serena Residence 3 * (Bulgaria, Sozopol) - is a wonderful hotel, which is widely known for its advantageous location and quality service.

Briefly about the hotel "Serena Residence"

The hotel was built in 2009. The last major overhaul was made just a year ago - in 2015. The building Serena Residence 3 * has a modern appearance, but at the same time harmoniously blends in with the surrounding nature. And the orange color of the facade emphasizes the lush forest surrounding the hotel. The hotel area is 3920 square meters.

Hotel Serena Residence 3 * is suitable both for a holiday in the company of friends, and for a family holiday. The rear is six floors, so for convenience of the residents there is an elevator.

Rooms hotel

The hotel "Serena Residence" offers 75 "Apartments" and 17 "Studios". Each room of the hotel is made in calm beige shades and equipped with everything necessary for comfortable living and full sleep. A set of furniture consists of wooden single and double beds with orthopedic mattresses and hypoallergenic pillows, bedside tables, a dining table and chairs, a dressing table or a chest of drawers, a wardrobe. There is also a flat-screen TV with cable and satellite TV, a small refrigerator, a telephone for communication with the administrator, and city and long-distance calls.

The optimum temperature is maintained by the heating system and air conditioning. The bathroom has a shower and a hairdryer. Each room has access to the terrace, which offers a magnificent view of the surrounding nature.

The cost of living in the hotel "Serena Residence"

Prices as of 2016 for the stay at the Serena Residence hotel are as follows:

• In the low season (first half of June and from the second week of September) will have to pay from 54 levs (about 20 dollars);
• In the middle season (the second half of June and the end of August and the first half of September) - the fee for the room starts from 83 levs (about $ 30);
• At the height of the season (July and almost all August), the accommodation will cost from 99 levs (about 35 dollars).

Children under two years are accommodated free of charge, just like a child under 12 years old, occupying only one extra bed. For placing children from two to twelve in the second extra bed you will have to pay 50% of the total cost of living for one adult.

At early booking the tenants receive a discount for accommodation at a rate of ten percent from cost of number.

List of services provided by the hotel

The staff of Serena Residence 3 * (Sozopol) offers its guests the following services for a comfortable stay:

• Free Wi-Fi;
• Free parking;
• 24-hour reception desk;
• currency exchange;
• luggage office;
• Safe cell;
• Receiving or sending a fax, photocopier;
• Laundry and dry cleaning;
• open pool;
• diving;
• Playgrounds for children and children's pool;
• Extra bed for children;
• conference hall;
• banqueting hall;
• car rental;
• The organization of transfer to the hotel or from it;
• Calling a taxi;
• The opportunity to play sports in the gym, as well as table tennis, windsurfing, fishing;
• Room service;
• The organization of excursions;
• Billiards and darts;
• Call the doctor.

There are also special places for smoking on the territory of the hotel.

Pets are allowed only by prior arrangement, but additional fees may apply.

Catering in Serena Residence

The Serena Residence 3 * has a restaurant, a bar and a lobby bar. Also there is a magnificent panoramic restaurant-barbecue.

The restaurant has a wide selection of dishes from European and local cuisine. Breakfasts are served from 7:30 to 10 am, lunch from 12:30 to 14:30, dinners from 18:30 to 21:00. Snacks are also available from 16: 16:30. Breakfast is usually served with various drinks (coffee, tea, juice, milk), yoghurt, cheese, sausage and cold cuts, muesli and various flakes, various jams, honey, sausages and sausages, eggs, seasonal fruits and vegetables. For lunch and dinner, the following dishes are available: cold snacks and soups, hot soups, meat and fish dishes, pasta, vegetables, desserts, seasonal fruits. Pizza, sweets and crackers, fruit, ice cream, sandwiches. Meals are included in the room rate - full board. When ordering "all inclusive" in the price will include drinks: wine, beer and others.

For self-cooking and light snacks in each room is equipped with a kitchenette with necessary utensils. On the territory of the hotel there are several grocery stores and vending machines with different snacks (chocolate bars, drinks, crackers, and so on).

Organization of leisure on site and outside

A lot of entertainment is provided on the territory of the Serena Residence. For those who like silence, there are secluded corners where you can sit and admire the surrounding nature. And if you want to warm up, then the hotel has a gym with exercise machines, a tennis table, darts, billiards and so on.

The hotel has an outdoor swimming pool. There is always clean water and plenty of sun loungers. In case of emergency, a lifeguard is on duty next to him. It is noteworthy that swimming in the pool, you can observe the surrounding nature and enjoy not only fresh air, but also silence.

In addition, we can not fail to mention that a couple of steps from the hotel is the main attraction of the area - the most beautiful Black Sea coast of Bulgaria Kavazite. The road from the hotel to the beach is asphalted. The coast itself has a length of about one kilometer and a width of up to 30 meters. The beach is sandy, the entrance to the sea is comfortable.

As other entertainment, several excursions to surrounding towns are offered. You can order them from the hotel reception. Additional entertainment is not, because the hotel is located in a secluded place. In order to go shopping, visit various souvenir shops, restaurants and bars, as well as museums, will have to go to Sozopol. Fortunately it is only three kilometers from the hotel.

Serena Residence 3 *: reviews positive

For seven years of its existence the Serena Residence hotel has managed to host tens of thousands of guests. From their vacation in the hotel, they took the following positive reviews:

• The hotel has a great location, right in the mountains and forests.
• The ordered transfer arrived on time to the airport.
• There are three balconies in the studios.
• All apartments have a wonderful view of the sea, forest or mountains.
• Go to the sea for a few minutes.
• Maids and other staff do not require a tip, as is customary in most hotels.
• Vacation with children is great, as there are children's clubs on the territory of the hotel. There are also playgrounds for children with various swings and playgrounds, and in the evenings the kids are entertained by an animator.
• Rooms in the hotel are spacious and bright. There is nothing superfluous.
• Quite often you can meet horses that graze on the field, located right near the entrance to the hotel.
• The furniture in the rooms is good, the beds are comfortable.
• The hotel has several of its shops where you can buy food, some clothes or souvenirs.
• Restaurant with open terrace. Therefore, in the warm season it is especially pleasant to eat outside.
• Fresh air.
• The apartment has a relatively high sound insulation. Therefore, almost do not hear the neighbors.
• Pleased with the presence of a lifeguard near the pool. Not all hotels provide this.

Negative remarks of guests

In addition to good moments, which are many, in the hotel "Serena Residence" there are several negative. Here is an example of what particularly attracted hotel guests:

• The hotel rests a lot of Russian-speaking citizens. At the same time, only the administrator and one maid can speak Russian from the staff.
• The menu in the restaurant is large enough, but does not differ in variety. Therefore, long-term stay quickly bored.
• There is no entertainment program. From entertainment only a gym, a restaurant and walks around the surrounding nature. If you find a company, you can play billiards, tennis, chess or darts. If you want to visit different places, you will have to go to Sozopol.
• Cleaning in the rooms is not always every day and quality. Quite often it is necessary to call the maids specially.
• The signal Wi-Fi is good for catching only near the pool or on the open terrace of the restaurant. In the rooms the signal is either weak, or even disappears.

As for the moments that are not entirely in the power of the hotel staff, the travelers did not like the situation on the beach. There's a lot of garbage (for example, cigarette butts, plastic bottles, and so on).

It is also worth noting that Serena Residence is not suitable for resting people who love the city's bustle and wanting to spend their holidays somewhere where there are many places for entertainment. After all, the hotel stands apart, and around it is only nature.

Hotel location

The exact address of the hotel Serena Residence 3 *: Bulgaria, Sozopol, the locality Mapi. The hotel is located three kilometers from the south of the city. The main point of reference is the nearby Kavasi camping site.

Remoteness from the sea is about five to ten minutes. To the city of Sozopol, a taxi ride takes about ten minutes. You can also ride a locomotive. They go every half hour until nine in the evening. There is no other public transport nearby, so there is only a taxi.