"MegaFon" - "Multifon". MultiFon service

Back in 2009, the telecommunications company MegaFon offered a new service for the Russian market - the multifunctional service MultiFon. Now people have the opportunity to significantly save on communication, because the application allows you to make both voice and video calls over the Internet at low prices.

Unique Features

To understand what a service from MegaFon - MultiFon provides, it is necessary to understand what it is needed for. This can be done only with the Internet, because it works through the World Wide Web. Subscriber, having logged into the network through his communication provider, can download a special application from the official site of MegaFon and activate it.

The "MultiFon" service allows receiving and making calls in any directions, including long distance and international calls, chatting or using video communication, sending messages, creating contacts, setting statuses and moods. The most important thing is that subscribers can use the application anywhere in the world, there will not be an additional charge for roaming.

Installation

To start using the service, you need to go to the official site of MegaFon and download a special program. It should be noted that subscribers of this operator can use another version, which does not require installation of the application, simply from the browser. After downloading the program, you will need to register by creating a new account. To provide the possibility of communication, the operator will give you an IP-number that can look like a regular mobile or any login. At the same time it will end on @ multifon.ru.

Immediately after registration, subscribers get access to the test version of the program, the so-called "Multifon-Light". This is a limited free version, to access all the features you need from the mobile of this operator, specified at registration, dial: * 137 #. You can connect the service in your personal account on the page "MegaFon". "Multifon" works with various operating systems, including Windows (7, XP, Vista), Linux, iOS, Android, Mac OS.

Test version

All users of the Internet, including subscribers of other mobile operators, are offered a demonstration version of the service. It does not give you the opportunity to enjoy all the benefits of the service, but it helps you to understand how MIFON is working. What this is becomes clear from the first minute. After installing the program, you must add any contact. This will allow you to call the selected subscriber and thoroughly understand all the features of the service.

In demo mode, the application allows you to chat, manage available statuses, set the avatar and, of course, call other users of the "Multifon". At the same time, there is no charge for using the service, connection or disconnection of the service is also absolutely free. But when using this version subscribers can not communicate with the help of this service with customers of other mobile operators, call to city numbers.

Set up calls

By adding contacts to the address book, you can start communicating. The program allows you to enter the required numbers manually, select them from the list by entering the phone number of the necessary subscriber of the "Multifon" or his nickname. Contacts can be grouped or entered in a common list. Before making a call, make sure that the subscriber you want on the network - this will be indicated by a green circle in front of the name.

During the conversation, additional services are available for all users - this is a recording of the conversation, the use of various sound effects, the possibility of inserting video. After the end of communication, you can listen to what you were talking about.

«Multifon-plus»

Subscribers of MegaFon can afford to install the full version of the application. But customers of other operators who want to use this service will be forced to purchase a sim card. But this acquisition will quickly pay for itself, because the service from the company "MegaFon" - "MultiFon" allows you to significantly save.

Dialing on the phone * 137 # or activating the service in your account, subscribers get access to all the possibilities. From now on, users can call other mobile network numbers, send MMS and SMS. But do not forget that the multimedia messages are charged according to the tariffs set by the mobile operator. But given the fact that incoming calls are free, and preferential tariffs are applied to outgoing calls, many people can afford it.

In addition, users can view their history of calls, messages, edit mood, change status. Also, everyone can configure the reception of incoming calls - they can go either separately to a mobile phone or in a "Multifon", and go both there and there at the same time.

Rates

To fully understand what the operator offers, you need to find out how much you will be charged using the service. "Multifon" can not be attributed to the section "Paid services on MegaFon", because the operator does not withdraw funds using this application. On the contrary, with its help, subscribers not only get access to high-quality audio and video communication, but can significantly reduce the amounts that are spent every month on conversations. Tracking and controlling the funds spent is simple enough. After all, for calls both through the application, and through a regular phone with the SIM card "MegaFon" one account is used.

Currently, the service is provided without a monthly fee. When making voice and video calls within the Multife network, nothing is removed from the users' accounts. For a minute of conversation with MegaFon subscribers, users will pay 0.8 rubles, while calls to other operators' phones - 1.5 rubles. With international calls, their cost will depend on the subscriber country. For example, every 60 seconds of communication with Canada will cost 0.6, with Israel, the USA - 0.9, Turkey - 2.9 rubles. A full list of countries and the cost of calls to each of them can be found on the official website of MegaFon.

Sending SMS will cost users of "Multifon" in 1.5 rubles, the cost of MMS will depend only on the used tariff plan.

«Multifon-business»

The opportunity to use IP-telephony from MegaFon is available not only from private clients, but also from corporate clients. For such subscribers, the company offers the opportunity to organize communication both inside the office and outside, using an IP PBX, a conventional smartphone or a computer. To connect this service to "MegaFon" it is enough to leave the relevant application on the official website or call 8 800 5500555, intended for servicing corporate clients.

As a result, you can organize communication using IP PBX or download the application to your computers or smartphones. At the same time, tariffs for corporate subscribers are no different from those for individual users.

Additional savings

Having become acquainted with the prices for communication, subscribers are beginning to understand that "Multifon" is first of all saving their money. But the company continues to take care of its customers, paying special attention to those who communicate a lot. So, the operator offers so-called "minutes packages" for calls in various directions. For example, people who communicate with MegaFon subscribers within the home region for a long time can get 1000 minutes for conversations, for 800 - 2000, and for 3000 - 10 000 for 500 rubles.

The same opportunity is provided for those who frequently make calls to fixed or mobile numbers. The cost of 2000 minutes of calls with subscribers of any point of Russia is set at 2900, and with residents of Moscow and the Moscow region - 2000 rubles. Only those who use the application from MegaFon MultiFon can order and use the "minutes packets". To do this, you must send an SMS message to the short number 1117. In the text the message indicates the code for connecting the service you are interested in. For example, to purchase 1000 minutes of outgoing calls to all the networks of the specified operator, it will be "MF1000". Each purchased package is valid for 30 days from the moment of its connection.

Possible problems

Sometimes there are situations when the "Multifon" service becomes unavailable. "MegaFon" can block access to it in several cases:

• There was a blocking on the balance, while the subscriber did not replenish his account within a month;
• Was terminated the contract with the telecommunications company.

In addition, if you yourself have disabled the "MultiFon" and after this event has passed more than a month, you will not be able to enter the application under the old password. Also unavailable service may be due to the fact that the used Internet provider blocks it.

Connection and disconnection of the "Multifon", the fee for the application

Many MegaFon subscribers refuse to use the services offered, fearing that their accounts will be debited. But the offered "MultiFon" service is provided without a monthly fee, the money will be withdrawn only for calls made and for messages sent. Therefore, it is not worth considering that MegaFon's connected services make it payable. Of course, in 2011, as soon as the service was put into operation, this operator said that "MultiFon" will be provided on a fee basis. It was planned that the subscription fee will be 50 rubles per month. But for the time being MegaFon refused this idea.

If you decide to join Multifon, then you can do it for free. Also, there will not be any fee for disconnecting from the system, you can refuse to use the service at any time.

The only drawback, which users are saying, is a write-off with a delay. As a result, if you check the balance immediately after the conversation, it can be unchanged, the money can be withdrawn after a few minutes. It is because of this that many, unexpectedly for them, have a negative balance on their account. Because of this situation, some subscribers start to think that they have paid for paid services. Others believe that they have introduced a subscription fee for using MultiFon and try to disconnect from the service.

Paid services

If it seems to you that your balance is being canceled too quickly, check if there is a fee for all MegaFon services that you use. It is quite simple to do this, and there are several methods available to each subscriber. So, the customers of this operator can enter the "Service Guide" system via the Internet. To receive the password, you will need to send a message to number 000105 by typing "41" in the text field. In response, the operator will send a password, which will need to be entered in a specially designated field. After logging in to the system, subscribers can see all the services and subscriptions they use. If some of them are withdrawn, they can be easily turned off.

"Service Guide" is also available from the mobile. In order to receive the information it will be necessary to send the following USSD-request * 105 # to the operator of "MegaFon". Connected services will then be displayed on the mobile screen, there will also be visible their cost.

If you are afraid not to understand the system or skip something, then you can go to the nearest communication salon, where the consultants will help you find out what the funds are for, and turn off all unnecessary services.