How to use the Agoda booking platform? Hotels in Asia are available for you!

If you want to relax, or if you have a business trip to Asia, the optimal choice of a hotel with a payment card with the required amount on the account is not a problem. The hotel "Agoda", which is accessible via the Internet, makes hotel reservations in a matter of minutes.

Among similar online reservation systems, the Agoda.Com platform has the largest number of hotel offers in Asia, as its central office is located in Bangkok, Thailand, with its branches in Budapest, Hong Kong, Kuala Lumpur, Sydney, Singapore, Tokyo.

By the way, located 150 kilometers from Bangkok, the resort town of Pattaya is served directly by the central office of Agoda, Pattaya hotels are a kind of laboratory for honing the quality of new tourist services on its platform.

Comparing the features of this service with the more well-known "Buking.kom" platform, which is more specialized in European boarding houses, does not make much sense, since since 2011, both of them are owned by the Priceline group, respectively, they have the same corporate policy.

How does Agoda.com work? Cooperating with the Agoda platform, hotels regularly provide up-to-date information about their boarding houses and half-boarders. The managers of the company maintain close contacts with thousands of hotels and choose preferred options with "running" prices for buyers. If you have made a choice, the prepayment of 100% of the amount at the commercial exchange rate of your issuing bank according to its card rates for settlements with foreign countries is debited from your card for booking the hotel from your card. (This commercial rate includes more bank commissions, so it is higher than if you just changed the currency in the exchanger).
By clicking the button "Pay" on the site "Agoda.kom", you transfer money to the company ("Agoda"). The hotels then receive a message from her about your reservation, and you are a copy of the voucher from Agoda_Company_Pte_Ltd, with the signature of the official, the seal, the name of the hotel, its address, contact telephone number, time of your stay (check in, departure). By the way, by phone (we think you have everything in English), according to the good habit of business people, we recommend to make a preliminary call and clarify. Best of all - do not forget this "fad", at least in order to personally verify the quality of the service. After all, theoretically, there may be another situation.

As in any human organizational scheme, in one case, out of a thousand, a "bad sequence" is possible. Why? As the unforgettable character of Superman Belmondo said, helplessly spreading his hands: "The human factor." Although the service of our company is recognized internationally at the international level, but occasionally there are cases of negligent submission of information from the hotel. Keep with you the contact details of the booking platform! Please note that in some online reviews of "abnormal situations", customers are thanked for the fact that thanks to the intervention of managers "Agoda" hotels still "found", ie, the replacement was quick and quick, and sometimes even with Some discount.
However, if your English skills allow, you can call Agoda_Company_Pte_Ltd and solve this question by phone (the phone is at the bottom of the voucher you received), it is also useful to get some "hotel" advice.

In conclusion, let us recall the banal thing: "Read the documents received!" Legally, the voucher that you have received from Agoda is clearly delineated by the hotels. The hotel booked in it is mandatory for reference even if there is an obvious problem. After contacting the hotel, if there is a problem, you apply (on the Internet or by phone) to Agoda, which "razrulivaet" this problem. It will take some time. "Self-activity" is contraindicated! If you, having violated this algorithm, yourself found a substitute for a "negligent hotel", then you automatically face the risk of losing money (your advance payment), because Themselves put yourself legally outside the rules of the voucher.

We hope that these simple tips will help you better navigate in a simple and friendly service from Agoda_Company_Pte_Ltd.